About

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is seeking a dynamic and client-focused Casual Workplace Ambassador to join our FM on Demand team. This flexible role offers the opportunity to deliver exceptional workplace experiences across diverse client properties, supporting both short-term assignments and ongoing engagements on an as-needed basis. Key Responsibilities: Deliver superior customer service and exceed client expectations Manage vendor relationships and ensure subcontractor performance standards Support financial processes and budget management activities Coordinate conference services, room bookings, and catering arrangements Oversee consumables management and inventory control Maintain site cleanliness standards and direct cleaning operations Provide administrative support for security clearance processes Execute health, safety, and risk management procedures Ideal Experience 3+ years plus reception experience in a fast-paced environment Prior experience in reception Prior experience in facilities, property management, hospitality or related field preferred Must present a professional and friendly image to clients Ability to interact well within a team Ability to learn new systems quickly Ability to confidently interact with all levels of the organisation from CEO to cleaning contractors Critical Competencies for Success Client Focus & Relationship Management Intermediate Microsoft Office suite skills; Outlook, Excel, PowerPoint, MS Word Well-spoken Reception phone manner Professional appearance Flexible & “Can Do” attitude Proactive approach Initiative Other Personal Characteristics Strong communicator – Good presentation skills and possesses strong verbal & written communication skills; also an active listener Passion for quality – has an eye for detail to make sure the best delivery of services Self-motivated; confident & energetic Is a team player – able to cooperate and work well with others to meet targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty & trustworthiness Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively Ability to effectively deal with stressful situations Able to work independently This role offers flexibility in work arrangements, allowing you to choose assignments that match your expertise and schedule. You'll work across varied client environments, contributing to outstanding workplace experiences while maintaining the highest service delivery standards. Join our team and help shape the future of workplace coordination. Location: On-site –Brisbane, QLD, Melbourne, VIC, Sydney, NSW Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.