About

• Computer Systems Officer Level 6
• Temporary Full-Time up to 12 months
• Parramatta & Sydney Olympic Park
• About us
• The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
• About the role
• We have an opportunity for a Training Manager to be part of our Client Engagement, Technology & Communication Services Command. The Training Manager oversees and spearhead the planning and execution of various technology-focused project-based learning and development initiatives aimed at enhancing both individual and organisational capacities. These efforts are to be closely aligned with specific project goals, business unit targets, and overarching strategies of NSWPF. This includes delivering training related to information and communication technology (ICT), digital communications, and other technology-driven areas.
• Key responsibilities include conducting training needs analysis, developing and managing training environments, leading and coaching training teams and business SMEs, and coordinating train‑the‑trainer programs. The role also involves managing learning systems, creating role‑based learning pathways, and ensuring high‑quality instructional design across eLearning, classroom,
• and digital formats. Experience with ERP platforms (SAP preferred), digital adoption tools, and learning technologies will be highly valued.

Technical expertise valued in this role includes

• Experience with ERP platforms such as SAP (Finance, Procurement, HR, Recruitment, Rostering).
• Proficiency with digital adoption and eLearning tools (SAP Enable Now, Articulate 360, Adobe Captivate).
• Strong capability in learning management systems and advanced MS Office Suite for tracking and reporting

• View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)
• What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include

• competitive salary;
• flexible work options;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• 5-minute walk to train station, Westfield and Parramatta CBD;
• 2-minute walk to nearest train station and bus stop, restaurants, cafes and sporting venues in Sydney Olympic Park; and
• in-house gym facilities. (Parramatta)
• How to Apply
• Applications can only be submitted electronically via the I Work for NSW website.
• To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.
• Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.
• Please address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1

• Provide an example of where you have developed business key user capability to develop learning and support content as well as prepare to deliver face-to face training for a major ERP program. Key points to cover include the process you followed the outcomes achieved and how success was measured.

Target Question 2

• Provide an example of how you contributed to the development of future state ERP business processes and learning content to support future state business adoption. Include a description of the process, technology used, the framework established, and the objectives achieved.
• Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.
• If you require any further information about this opportunity, please contact Marie Van Rooyen via 0427 658 870

To be eligible to apply for this role, you must meet one of the following statuses

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.
• Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.
• Our commitment to Diversity
• The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
• We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.
• If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact HR Diversity Team by email at PCC-INCLUSION@police.nsw.gov.au.
• If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au.
• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• For more information on applying for roles with the NSW Police Force click here
• Thank you for your interest in this role. We look forward to receiving your application.