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Primary Location NSW - Eastern Creek Job Description Summary Service Stream’s are currently seeking a Traffic Control Room Operator to join the team delivering exciting projects within our Transportation department under the Westlink Services project. About the Role Service Stream are looking for a motivated and driven Traffic Control Room Operator to join the team at Westlink M7. In this role you will provide control room operations through 24-hour monitoring to ensuring the safe and efficient flow of traffic along the M7 and supporting related work to minimise disruption. This will be a casual on call role, paid weekly. Please note: We are looking for candidates who are available to work at short notice, in addition to being able to commit to shifts scheduled in advance. Key Responsibilities: Perform duties of the Traffic Control Room Operator in the 24-hour 7-day week operation of the control room Monitor the asset and identify any unplanned and planned incidents, including congestion and planned works Initiate incident and emergency response processes in accordance with policies, plans and procedures Report and log all incidents, events, and equipment failures Actively monitor and respond to alarms associated with ITS systems Proactively manage all relevant KPI’s for M7 Control Room Provide support on other activities where applicable About you: Exceptional communication skills, both verbal and written Excellent documentation skills High-level problem-solving skill, including the ability to proactively develop innovative solutions to those problems. The ability to work on a 24/7 rotating shift basis The ability to work as an individual and in a team Good computer skills First Aid Training (desirable) Traffic Management tickets (desirable) Valid driver’s license About us Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected. Benefits of working with us include: Growth – We are growing and there are opportunities for your career development across our business units. Discounts - Access to hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing. Paid leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available. Culture – We are dedicated to fostering a workplace environment that values diversity and inclusion, and we recognise and celebrate excellence throughout the year. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and would welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. If you require any reasonable adjustments to the recruitment process so your application can be submitted to our system and considered for this role, please email talent.corporate@servicestream.com.au. Department Field Services How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button. Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.