About

Our ideal candidate demonstrates teamwork, with the availability to? work a variety of shifts across weekdays (Monday to Friday) and weekends (Saturday and Sunday). Our operating hours are between 7 a.m. and 11 p.m.

Candidate must be open to a flexible work range of shifts in the morning and evening. This is strictly a Casual position and will remain as such.

As a Test Administrator you’ll be responsible for the;

Providing exceptional customer service and a secure exam delivery environment.

Complying with all testing procedures and strictly adhering to company policies

Checking and verifying candidate’s identification against test registration, and helping them to set up for tests

Explaining the exam procedures and proctoring / invigilating candidates while testing

Troubleshooting with internal departments to fix any technical issues

Escalating any policy breaches immediately to relevant business personnel

Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination schedule

Other ad hoc duties as directed

To be successful in the position you’ll have;

Bachelor or above

Minimum of 1 year customer service experience is preferred

Experience proctoring or invigilating exams is highly desirable

Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)

Must be able to sit for long periods of time and be able to bend and lift up to 20 lbs independently

Must be comfortable in a quiet testing environment, hear soft voices, and see details from a distance

Core Competencies

Detail Oriented

Communication Skills

Problem-Solving

Customer Focus

Ethics and Value