About

We are seeking a skilled Telecommunications Technical Officer or Technologist to support the design, deployment, maintenance, and performance optimisation of telecommunications networks. The ideal candidate will have hands-on experience in fault diagnosis, network integration, and vendor coordination, ensuring the delivery of reliable and efficient telecommunication services across enterprise or infrastructure environments.

Key Responsibilities:
Install, configure, test, and maintain microwave, satellite, telemetry, multiplexing, and other electromagnetic communication systems.

Perform technical diagnostics, fault isolation, and repairs on network and communications hardware and software.

Monitor and optimise network performance across layers, using tools and logs to identify bottlenecks or failures.

Provide technical support for network integration with desktops, servers, operating systems, and peripheral hardware.

Assist in the design and development of customer access infrastructure and upgrade plans.

Maintain detailed records and logs for inventory, maintenance schedules, site documentation, and operational procedures.

Collaborate with vendors and service providers to fulfil technical requirements, ensure SLA adherence, and escalate unresolved issues.

Support the implementation of communication security protocols, backup plans, and disaster recovery procedures.

Ensure compliance with industry standards, internal policies, and quality regulations during project execution.

Stay current with emerging telecom technologies, standards, and equipment relevant to the organisation’s network infrastructure.

Required Qualifications & Skills:
AQF Diploma, Advanced Diploma, or Associate Degree in Telecommunications, Electronics, or a related field (or equivalent overseas qualification).

Alternatively, minimum 3 years of relevant work experience and/or recognised vendor certifications (e.g. Cisco, Juniper, Nokia).

Strong understanding of RF systems, IP networking, signal processing, and telecom protocols.

Familiarity with network performance monitoring tools, testing instruments, and diagnostic software.

Practical experience with system integration, cabling, antenna alignment, and hardware replacement.

Effective communication skills to liaise with vendors, internal teams, and clients.