About

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army Australia’s Family Violence Stream provides a wide range of services around the country. We aim to provide a holistic response to women, with and without accompanying children, who are experiencing domestic and family violence and related homelessness, emphasising the principles of empowerment, self-determination, and an acknowledgement of the dynamics of domestic violence in a socio-political context. About the role We are seeking an experienced Team Leader to provide joint operational leadership of a women’s crisis accommodation service supporting victim survivors of family violence. Reporting to the Family Violence Program Manager, you will lead trauma-informed accommodation, case management, outreach and after-hours response services, ensuring practice is child-focused, strengths-based and compliant with quality and accreditation standards. This permanent, full-time role includes staff leadership, risk management, partnership development and participation in an on-call roster. Salary is in accordance with SCHADS Level 6. Due to the nature of this service, to identify as a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). How you will make an impact Lead day-to-day operations of family violence accommodation, case management and outreach services Ensure service delivery aligns with internal policies, best practice, funding and accreditation requirements Provide specialist leadership on complex case management, risk and critical incidents Monitor service performance, quality, compliance, reporting, budgets and client brokerage Manage service resources including property, vehicles and equipment Build and maintain strong relationships with government, funders and community partners Advocate for service users and contribute to service enhancement, including grants and tenders Maintain accurate client records and promote service user participation and evaluation Chair meetings and participate in the on-call roster Provide line management, supervision and support to Family Violence Case Support Workers Foster a collaborative team culture and work closely with the co-Team Leader Implement effective communication, handover and intake systems Support reflective practice, staff wellbeing, health and safety Recruit, develop and manage staff performance in partnership with the Program Manager Review data, feedback and outcomes to inform continuous improvement Support implementation and review of practice models and service delivery processes Lead practice development initiatives and sector engagement Build strong local community connections Report to the Program Manager on service performance and compliance What you will bring Degree qualification in Social Work (essential) Demonstrated experience in social work practice Experience in the family violence sector, including residential care settings Experience managing or overseeing case management and outreach services Strong understanding of trauma-informed practice Highly developed communication, liaison and negotiation skills Experience building partnerships across government and community sectors High level of computer literacy (Microsoft Word, Excel, email and client management systems) Working With Children Check What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme  Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity How to Apply If you are excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.