Support Coordinator

Support Coordinator

Support Coordinator

Axis Supports

Indeed

Mitchell ACT 2911

1 hour ago

No application

About

Why You’ll Love Working with Us

Tired of the "factory model" of Support Coordination? At Axis Supports, we’ve traded high-volume caseloads and rigid metrics for a boutique, values-driven approach. Join a team where the culture is warm, the coffee is good, and your well-being is prioritised over a spreadsheet.

Our growing team works out of a modern Mitchell office designed for comfort and collaboration. Think ergonomic workstations, breakout spaces that actually invite relaxation, and a leadership team that understands the "human" side of the NDIS. We champion true work–life balance and host regular team events to ensure our genuine connection stays strong.

Make an Impact

At Axis Supports, you aren’t just billing hours; you’re changing trajectories. In this role, you will:

  • Empower participants to take the driver's seat, helping them navigate and implement their plans with total confidence.
  • Solve the puzzles of complex cases and high-intensity supports with creative problem-solving and high ethical standards.
  • Collaborate with multidisciplinary teams to build genuine capacity, resilience, and independence for our clients.
  • Cultivate provider networks and community partnerships that provide tailored, culturally sensitive support.

What We’re Looking For

We need a seasoned professional who knows the NDIS landscape inside and out.

  • Experience: 1+ years in Support Coordination. You’re comfortable with high-complexity scenarios and "sticky" situations.
  • The "Human" Element: You can navigate a difficult planning meeting with a cool head and a warm heart.
  • Knowledge: Deep understanding of NDIS legislation, privacy laws, and quality safeguards.
  • Bonus Points: A background in psychosocial disability, mental health, ASD, or ADHD. Awareness of cultural sensitivities and inclusive practices is highly favourably regarded.

Experienced support workers are welcome to apply.

Our Edge

  • Flexibility & Growth: Competitive casual rates with a clear, documented pathway to permanent employment.
  • Modern Tools: We use industry-leading software (Astalty/Deputy) to minimise your admin burden, letting you focus on the work that matters.
  • Autonomy: We trust your expertise. You’ll have the freedom to innovate and prioritise participant outcomes over arbitrary metrics.
  • Location: Work from our beautiful Mitchell office with easy parking and great local amenities.

Apply Today

Ready to organise your career in a workplace that values authenticity, fun, and service excellence?

Job Types: Full-time, Part-time, Casual

Pay: $46.00 – $55.00 per hour

Benefits:

  • Company car
  • Employee mentoring program
  • Free food
  • Professional development assistance
  • Travel reimbursement

Experience:

  • NDIS: 1 year (Preferred)

Licence/Certification:

  • Driver Licence (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person