About

Placed.au is looking for a full-time Store Manager for our client in Sydney, New South Wales. In this role, you will be responsible for overseeing daily operations, managing staff, ensuring exceptional customer service, and achieving sales targets. If you are a motivated leader with strong organisational skills, a passion for retail, and a track record of delivering results, we want to hear from you. Join a dynamic work environment with a great team culture and competitive pay. Apply today!

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-Oversee daily store operations, inventory management, SOP adherence, and compliance with corporate policies.
-Monitor KPIs, drive sales, implement action plans, and develop market opportunities
-Train, mentor, and motivate staff while encouraging a positive work environment.
-Ensure high customer satisfaction through relationship-building, personalised service, and omni-channel engagement.
-Monitor industry trends, suggest initiatives, and build community partnerships to expand the customer base.
-Ensure adherence to governance, GDPR, health & safety, and workplace regulations.
-Utilise digital sales tools (Golden App, Xstore, Sales Force) and ensure staff proficiency in their use.
-Drive omnichannel sales in a fast-paced environment by utilising all available tools and technologies.
-Support the Area Manager in creating long-term market growth by managing partnerships and commercial relationships across the local market (e.g., Department Stores, neighbourhoods).
-Monitor relevant industry trends, suggesting opportunities and initiatives to the Area Manager aimed at improving sales.
-Manage the store’s budget by forecasting sales, controlling expenses, and optimising resource allocation to achieve financial targets.
-Act as a brand ambassador, conveying the brand’s vision and heritage to colleagues and clients, representing its values, and sharing insights about iconic products.
-Monitor and maintain optimal stock levels, particularly for high-demand products, by implementing effective purchasing policies and providing timely feedback to relevant teams.
-Ensure the store has the right merchandising assortment that aligns with market trends and customer preferences, while communicating insights regularly to Area Management and the Buying Team.
-Take responsibility for the overall store presentation, maintaining appropriate visual displays and store standards, and ensuring products are showcased according to the brand's image and standards to boost sales.

Qualifications/Attributes:

-Must hold a Diploma or higher qualification in Retail Management, Business Administration, or a related field (or equivalent industry experience) or at least 3 years of relevant work experience in lieu of the qualification.
-Must have a minimum of 2 years of relevant work experience.
-Must have strong knowledge of financial management, budgeting, and sales forecasting in a retail environment.
-Must have strong leadership, communication, and team-building skills.
-Excellent customer service and relationship-building capabilities.
-Fluency in English; additional languages are a plus.
-Strong organisational and time management skills.

Salary Range: $80,000 p.a. excluding superannuation.