The Benefits

• $126,770 base salary + 10% annual incentive + 12% super
• Comprehensive leadership training and ongoing professional development
• Modern, supportive workplace focused on collaboration and wellbeing
• Inclusive paid parental leave of up to 14 weeks for primary caregivers
• Access to facilities including food courts, gym, cafes, and more
• Modern office in Macquarie Park with great facilities
• Free shuttle to the Macquarie Park office from Sydney CBD
• Access to EAP services for support and wellbeing
  
  

About You

• Proven leadership experience in customer care, contact centres, or service environments
• Skilled in coaching, capability building, and performance management
• Confident managing complex operations while balancing people, customer, and commercial priorities
• Strong communicator with the ability to influence and build relationships
• Resilient, adaptable, and comfortable leading through change
• Collaborative, empowering leader who fosters trust and a positive culture
  
  

Next Steps

If you are an inspiring leader ready to drive team performance and create a supportive, high-performing environment, we’d love to hear from you. APPLY NOW to join a leading telecommunications company as a Specialist Care Team Leader.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.