• $99,770 base salary + 10% annual incentive + 12% super
• Inclusive paid parental leave of up to 14 weeks for primary caregivers
• Comprehensive training with clear long-term career pathways
• Modern office in Macquarie Park with great facilities
• Onsite amenities including food courts, gym, cafes, bars and more!
• Access to EAP services for support and wellbeing
• Free shuttle to and from Sydney CBD

• Previous experience in managing high-risk or vulnerable customer cases
• Calm, resilient and able to balance competing priorities
• Empathetic communicator who reassures and supports customers
• Confident using technology to manage cases efficiently
• Collaborative and supportive team member

If you want a role where your care, professionalism and calm approach make a real difference, we’d love to hear from you. APPLY NOW to be a Specialist Care Expert and join a team dedicated to supporting customers through their most challenging moments.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.