About

We run a fast-growing 6-figure eCommerce brand in the women’s fashion niche. We receive a steady flow of daily customer inquiries and pride ourselves on providing quick, thoughtful, and professional support. We’re looking for an experienced virtual assistant with strong customer service skills and hands-on experience in eCommerce platforms (Shopify, Gorgias). You’ll follow our established SOPs to handle customer emails, process returns/exchanges, and ensure every customer has a smooth experience. Ideal Qualities: • Excellent English writing and comprehension • Friendly and professional tone • Strong problem-solving skills • Shopify and Gorgias experience • Previous experience in a dropshipping/ecommerce business PS: Start your application with the word “SHOPIFY” to be considered.