About

The Opportunity At APA, our purpose is to secure Australia’s energy future. We’re not doing it alone. We’re doing it with our customers and communities as Australia’s energy infrastructure partner, a role our unique experience and expertise positions us to play. As a part of the APA ServiceNow Product Team, the Junior Developer will work closely with our Senior Developer and Senior Systems Administrator, to maintain a healthy and complaint ‘run’ state. You will focus on technical delivery across our run BAU workstreams, where you will focus on the platform’s Core and ITSM offerings and upskill to other key APA product lines, including ITOM, HRSD, SPM, SAM and FSM. Some of your main responsibilities will be: Work with our ServiceNow Product Team to ensure that solutions are aligned with the platform’s strategic roadmap and that we are always eliminating unnecessary customization and pushing APA towards a greater state of maintainability Implement solutions that provide value, are relevant, purposeful, and sustainable Contribute as a technical SME when collaborating with other key parts of the APA business, including People & Culture, Infrastructure, Procurement and Finance Play a key role in the delivery of day-to-day ‘must have’ works for APA and be mentored by our Senior ServiceNow Developer to uplift and enrich your own skillset Plan and develop workshops (when required) for project-funded works that require discovery and holistic solution design for product lines that fall into your remit Help us cement our role as trusted advisors to senior leadership About You We are looking for someone who is passionate about ServiceNow and the benefits it can continue to bring to APA. Australian citizen or permanent resident Applicants should be experienced in application development across multiple platform product lines, preferably within a variety of customers environments Experience in customer-facing roles (i.e. technical support) as business engagement is a crucial part of the APA way Experience in taking business challenges and translating them into a suitable technical solution within ServiceNow Strong Application development in the Core Platform and ITSM product lines Willingness to learn and grow Proven ability to innovate, adapt, and work under pressure in complex environments with multiple stakeholders and firm deadlines Excellent communication and customer services skills Relevant Industry certifications such as ITIL, ServiceNow CSA, ServiceNow CIS, etc... Benefits Exciting time to join an expanding in-house team Varied deliverables across multiple product lines Work with a high performing team who is deeply intrenched in the business and already boasts great vendor relationships Genuine flexible work environment (WFH with a light in-office requirement) Strong investment in training and upskilling - certifications paid for Mature team environment with an elevated level of engagement Location: Melbourne or Brisbane preferred, but desirable candidates are welcome from anywhere Working at APA At APA we’re committed to fostering a safe and inclusive workplace where you can achieve your best. We’ll provide you with access to targeted career development programs, competitive remuneration, employee benefits, flexible working arrangements, and wellbeing programs. We also have an inclusive parental leave policy providing 18 weeks leave including superannuation to support parents at work and in life. We employ more than 2700 people across Australia and are committed to creating a diverse and inclusive culture, where everyone feels safe, valued, and trusted to do their best every day. We are APA APA Group is a leading Australian energy infrastructure business. We proudly own, operate and manage a diverse $26 billion portfolio of gas, electricity, solar and wind assets which deliver essential services to communities and customers across Australia. And we own more than 15,000 kilometres of gas pipelines which deliver energy to households and businesses across every corner of Australia. As the partner of choice in delivering infrastructure solutions for the energy transition, we’re focused on bundled remote grid energy solutions, electricity and gas transmission, and future energy, including hydrogen and carbon capture and storage. Our customer centric approach means we understand our customers and offer them reliable, innovative, and cost-effective energy solutions that support their decarbonisation ambitions. We are committed to securing Australia’s energy future by delivering infrastructure solutions for Australia’s energy transition and supporting the decarbonisation ambitions of our customers and communities. Join our team and be part of securing Australia’s energy future. We’d love to hear from you. APA is an equal opportunity employer. The safety, health and wellbeing our people, community and environment a priority. We embrace diversity in our people to ensure our workforce is representative of the communities that we operate in. Applicants must be eligible to work in Australia to be considered. This vacancy works with critical APA data, systems or infrastructure and candidates are subject to background vetting (including Police checks) before & during employment. Role closes Sunday, 19 October 2025. Role Reference Number JR3319 APA Group will not accept unsolicited resumes from recruitment agencies. We will contact successful candidates after the closing date. At APA, our people are our most important asset. Our ~3,000 strong team manages all aspects of developing and running energy infrastructure, from right around Australia.We also have opportunities for graduates, apprentices and interns, in a number of fields across our sites and offices. We are committed to creating a work environment where people can discover and use their unique capabilities, perform at their best and contribute meaningfully to APA’s success. Introduce yourself to our Talent Acquisition Team via the 'Introduce Yourself' feature. This way we can keep you informed of roles that may be of interest to you, as and when they arise.