About

At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have just been certified a Great Place to Work® 2025, which is our sixth consecutive year! In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients. Our Equipment Service Technicians are working in Dental practices across the region installing, repairing and maintaining medical equipment and providing expert advice and service to our clients. This is a great industry to work in with a wide variety of technology and brands. You’ll be part of an experienced team working alongside a dedicated team of Sales Specialists in a supportive environment. Key Responsibilities of the role: As a Henry Schein Service Technician you will become an expert on our vast product range of small and large dental equipment. You will troubleshoot and solve difficult customer queries and issues and provide exceptional customer service experience to ensure we uphold our reputation and gold standard in the industry. This role will spend most of the time in field, and there will also be time spent in our workshop servicing the autoclave equipment which could be on a weekly basis. You will have the following skills and experience: Experience as a Service Technician in the medical, technology and/or heating, ventilation, or air conditioning industries Ideally some experience working with / understanding of autoclaves Electronic / Electrical background / qualified Ability to qualify for a restricted Electrical license; we will support you. Sound troubleshooting / maintenance experience Valid / Current Driver’s License Unrestricted working rights Happy to work in role that can be physically demanding. What's on offer? Being a part of a Best Place to Work ® 2024 Ongoing Professional Development and Training Birthday Leave 13 weeks paid parental leave $1,500 Employee referral bonus scheme Discounts on dental products as well as other retail products and services Here is just one reason why our Team enjoy working at Henry Schein: “There is a lot of knowledge here and we have built and continue to build great relationships with each other and our customers. We look out for each other, support each other and work towards a common goal, we are one team working for the customer” Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.