About

• Rentokil is looking for an organised Service Coordinator with strong administrative and communication skills to join the team in Adelaide on a full-time basis.
• At Rentokil Initial, we are proud to be the global expert in pest control, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.

The core responsibilities in this role include

• Organisation and scheduling of regular field service activities for the pest team
• Ensuring all Service Technician visits are loaded within set time frames and variances from expectations are reported to the line Manager
• Organise jobs for completion within the time frames and expectations
• Respond to customer enquiries/complaints on service and where required, plan and schedule service calls
• Deal with all paperwork and administration related to service activities and routing of documents for entry into the Branch Contracts Computer System
• Ensure all daily routines completed by technicians are recorded in accordance with requirements
• Provide ongoing reports requested by management
• Maintain reporting spreadsheets within timeframes

The ideal candidate will have

• Excellent phone etiquette
• Strong written and verbal communication skills
• Strong computer skills
• Ability to give clear instructions
• Strong collaboration skills
• Strong time management skills
• Previous experience in a similar role, or fast-paced office environment
• As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
• If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch!

Employees Testimonial

• "The team culture is inclusive, family-oriented and feels like a small business even though it is global"
• Lisa Craker
• “I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”
• Matt Jones
• “The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”
• Renay Fagan