About

• Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers. It starts with You. Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time. 🎥 Step inside life at Tyro here. About the role Our design team is a diverse, curious, and passionate group focused on creating intuitive, accessible, and engaging experiences across Tyro’s platforms. As a Senior UX Designer, you’ll play a leading role in design initiatives across our digital ecosystem, with a particular focus on Tyro’s banking platform. You’ll ensure our merchants have clear, consistent, and user-centred experiences when managing their accounts and financial tools, while also contributing to in-person payments, eCommerce, and design operations. What you’ll do Strategy Help define and prioritise what we build, why, and for whom, bringing clarity to ambiguous problem spaces Lead discovery activities, working with your team to frame problems and define clear hypotheses Use research, insights, and metrics to influence decisions and advocate for user needs throughout the product lifecycle Translate strategic intent into actionable design direction, balancing user experience with business goals Craft Design elegant, functional, and accessible interfaces grounded in a deep understanding of user needs Confidently prototype and test ideas, evolving them through feedback and iteration Tame complexity by simplifying flows and aligning solutions with design system patterns (or evolving them when needed) Ensure your work considers edge cases, technical feasibility, and the finer points of interaction design Experiment with new tools, including AI-enabled design workflows, to deliver better outcomes faster Collaboration Work as a trusted partner with product managers and engineers to co-create solutions and drive alignment Influence priorities and approach through storytelling and clear articulation of user needs and design rationale Mentor designers across the team, helping uplift design craft, process, and product thinking Facilitate critiques and feedback sessions that grow the team’s collective confidence and clarity Impact Own end-to-end experiences within your product area and be accountable for their quality and performance Drive improvements to the way we work, from design ops to how we prototype, research, and ship Champion accessibility and inclusive design practices Identify cross-team dependencies or overlaps and proactively bring people together to resolve them Contribute to the evolution of our design system, patterns, and documentation to help scale design at Tyro What you'll bring 5+ years of experience designing digital products across web and native apps A strong portfolio demonstrating user-centred design from discovery to delivery Proficiency in Figma, with experience using or adopting AI-powered design tools Familiarity with research and testing methods Strong communication and storytelling skills Experience working in agile environments with engineers and product teams A solid understanding of accessibility and inclusive design principles along with methods for embedding into product development Enthusiasm for exploring how AI can enhance and accelerate design processes What’s in it for you? We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here. You’ll also receive: A mix of in-office and remote working Learning and career development opportunities 16 weeks paid primary carers leave 12 weeks paid secondary carers leave Annual team-based volunteer day Birthday Leave Power Up Day (Additional day of leave) Weekly team social events, snacks, craft beer and wine, ping pong and video games Taco Tuesdays Mental health and wellness initiatives Novated leasing Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them. Still with us? If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles. #LI-Hybrid At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers. Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time. 🎥 Step inside life at Tyro here. Wow the Customer - We love our customers and we want them to love us too. Be Good - We're open and transparent, and we do the right thing - even when nobody's watching or it's really hard. Commit to Greatness - We think big, move fast and dare to be different. We're always asking "what's next?" Stay Hungry - We ooze passion and determination and we play as a team to win. Win Together - We are a united team. With growth mindsets and without ego, we embrace diversity to collaborate, innovate and accelerate.