About

Overview: Full-time, Fixed Term position until December 2027 Salary HEW 10A + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, and hybrid ways of working About You As Senior Manager, Timetable Services, you will lead RMIT’s central timetabling and class registration function, ensuring the smooth delivery of student focused timetables and supporting more than 88,000 students through complex annual scheduling cycles. Working with a large, experienced team, you will oversee workload balance, monitor ServiceNow volumes, guide continuous improvement, and ensure well established processes run reliably on schedule. While not on the tools, you will play a key leadership role by resolving escalations, advocating for the function, running engagement workshops with academics, and strengthening communication and engagement with key stakeholders. This role suits a leader with strong experience in the tertiary sector, particularly those who have worked in timetabling, student administration or academic operations, and who thrive in large, people focused operational environments. You will bring the confidence to engage senior stakeholders, support scenario modelling when teaching spaces change, and maintain a strong focus on service quality and stakeholder experience. With significant scope, operational complexity, and the chance to bring a fresh perspective to an established and high impact university service, this position sits at the centre of enabling high quality learning and teaching outcomes at RMIT. To be successful in this position, you’ll have: Demonstrated high level ability in leading and managing a team in an area of high volume and high intensity workload. Demonstrated skills in developing and managing relationships with a diverse range of stakeholders at a senior level within a university structure. Technical expertise in timetable scheduling or registration systems and significant experience in the use of these systems in the tertiary environment. Demonstrated skills in working and coordinating cross-functional teams in the development and implementation of new systems and processes. Commitment to excellence in client service provision and to promoting, supporting and developing a culture of and processes for continuous improvement. A proven capacity to undertake planning involving resources use and to develop scenarios and recommendations for resource allocation. Experience/Understanding of student administration operations and procedures particularly pertaining to program structures and class scheduling. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the Portfolio The Operations Portfolio enables an integrated, enterprise wide delivery for best practice student and staff experiences. The portfolio incorporates the following business units; Data & Analytics, Finance & Governance, Information and Technology Services (ITS), Legal, Office of the Chief Operating Officer, Property Services and Enabling Services Reform which is where this role resides. The portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities. To Apply Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page. Position Description - Senior Manager, Timetable Services Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements. #LI-Hybrid Applications Close: 22 Feb 2026 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers. We are a Circle Back Initiative Employer – we commit to respond to every applicant. Culture Our Values inspire us, wherever we are in the world, and guide how we live and work together. Imagination. Integrity. Courage. Passion. Impact. Inclusion. What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other. Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices. Find out what makes RMIT a great place to work