About

Why Join Us?

At LMI Group, we are trusted advisers to the insurance industry, helping people and businesses recover when it matters most. With offices across Australia and New Zealand and more than a thousand years of combined expertise, we are known for our professionalism, independence, and commitment to service.

This is your chance to join a respected national business where you will make a difference in people’s lives while developing your career in loss adjusting and claims preparation.

The Role

As a Senior Loss Adjuster / Claims Preparer, you will:

- Manage a portfolio of predominantly commercial claims along with domestic, strata and landlord claims from start to final settlement

- Conduct on-site assessments, investigating cause and extent of damage

- Provide clear, timely communication and advice to policyholders, brokers, and insurers

- Prepare detailed, high-quality reports and recommendations

- Work closely with contractors, service providers, and other experts to progress claims

- Support catastrophe response when required (national and international travel may be required)

About You

We are seeking someone who is:

- Experienced in insurance, ideally in loss adjusting or claims management (or senior claims consulting)

- Strong in report writing, analysis, and stakeholder communication

- Organised, logical, and able to meet deadlines in a fast-paced environment

- Empathetic, professional, and customer-focused

- Keen to continue professional development and contribute to team success

Qualifications & Requirements:

- Loss adjusting or related qualifications preferred (or progress towards)

- Tertiary studies in law, accounting, or related discipline highly regarded

- Current driver’s licence

- Proficiency in Microsoft Office (Word, Excel, Outlook)

What We Offer

- Competitive salary package ($120,000 + benefits based on experience)

- Ongoing professional development and support towards qualifications

- Career pathways across multiple divisions within LMI Group and Aequum Adjusters

- Flexible, supportive, and inclusive work culture

- Opportunities to travel and assist with major events and catastrophe claims

How to Apply

If this sounds like your next step, please apply with your CV and a short cover letter outlining why you would be a great fit. Please include in your cover letter the types of claims have you personally handled or prepared? Please also include how familiar you are with reading and interpreting policy wordings.

Applications without both a CV and cover letter will not be considered.