About

• Lexus The Lexus story began with a singular vision to create the finest cars ever built. From the moment it launched its first vehicle, Lexus has maintained an uncompromising pursuit of quality and craftsmanship alongside industry-leading customer service. Our vision is to create amazing experiences by transforming function into emotion, performance into passion, and technology into imagination. Born in 1983 with a secret project that challenged us to reimagine luxury automotive, Lexus aimed to set new standards of production and aimed to build luxury automobiles that would outshine the world's best. Today, the Lexus vision is simple - to create amazing. We believe real luxury is never superficial but thoughtfully considered and gracefully delivered. It feels engaging, exhilarating, and deeply personal. Not merely personalised in the sense of product features, but genuinely compassionate. It’s expressed through imaginative technology that’s both effortless and intuitive. It’s omotenashi that exceeds expectations with heartfelt hospitality. And its meticulous craft and refined elegance that captivate the senses. By making luxury personal, Lexus will authentically create happiness in motion. We are committed to reducing our carbon footprint and striving towards a sustainable future. Grown from our genuine respect for the planet, we believe our actions can have a positive and lasting impact. At Lexus, we strive to create an inclusive workplace that supports everyone reach their full potential. We do this through a long-term strategy supporting a network of 28 Dealers nation-wide, challenging projects, exciting experiences as well as various development and recognition opportunities. What you’ll contribute to An exciting opportunity for a Senior Fleet Mobility Lead to join our Lexus division in a permanent full-time position. The Lexus Division is responsible for the planning, coordination, and execution of sales, aftersales, marketing, and strategic initiatives—delivering exceptional luxury experiences that exceed customer expectations while driving sales volume, market share, profitability, and strengthening the Lexus brand. The Senior Mobility Lead is primarily accountable for the successful operation of the Encore Lexus on Demand program, while also playing a key role in supporting the identification, development, and execution of new Lexus mobility initiatives. This role is based in Port Melbourne, with flexible work arrangements on offer. How you’ll make an impact Implement and continuously review Lexus on Demand and broader mobility systems, processes, and procedures to support the achievement of Lexus Australia's mobility objectives. Contribute to the long-term strategic planning and business modelling of the broader Lexus Encore program. Drive the implementation of customer service initiatives, monitor performance metrics, and contribute to developing corrective actions to achieve Lexus Encore’s customer retention and satisfaction goals. Provide guidance and support to the Mobility Coordinator in the daily operations of the Encore Lexus on Demand program and other mobility initiatives as needed. Offer expert support in evaluating and selecting suppliers to ensure service delivery meets quality standards and cost efficiency. Manage ongoing supplier relationships to maintain performance and value. Maintain and update reporting systems to deliver accurate and timely information that supports business planning, budgeting, and forecasting. Coordinate and lead forums to ensure clear communication of mobility plans, progress, and issues to all relevant stakeholders. Your attributes – If this sounds like you, we’d love to hear from you! Degree in business, marketing, a related field, or equivalent practical experience Proven experience in a similar role Preferred background in project management, commercial management, operations, and/or strategy Strong understanding of and interest in CASED (Connected, Autonomous, Shared, Electrification & Digitalization) industry trends Skilled in stakeholder management and negotiation within complex environments Demonstrated experience in budget management with strong financial acumen Lexus Benefits As the luxury mobility brand within TMCA, Lexus Australia is well-recognised for offering: Fully maintained motor vehicle including insurance and fuel 14.5% superannuation with subsidised income protection, life and total disability insurance Annual contribution to your private health insurance worth over $2,000 Significant family vehicle lease and purchase discounts Flexible hours and workspaces, with a hybrid of working from home and in the office Wellness facilities – free onsite gym, end of trip facilities Free car parking and discounted onsite cafe 10 days paid domestic and family violence leave Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership Paid volunteer days to support your community and matched giving program 26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and superannuation paid on unpaid parental leave Access to RewardsHub – explore, manage and customise your benefits to suit your lifestyle Make your impossible, possible & apply today! You’re welcome to find out more by visiting our careers page: www.toyota.com.au/careers. Applications close on 28th September 2025 We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use. We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements. Toyota is an endorsed employer for all women; check out our benefits directly at WORK180. We don’t require a cover letter or selection criteria to be addressed. Come with us and help create the future. Primary Location Port Melbourne - 155 Bertie Street We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.