About

• The Amazon Web Services Professional Services (ProServe) ANZ business, Data
• Analytics and GenAI team, is seeking a highly skilled and versatile Engagement
• Manager (EM) to join our team and lead the delivery of complex cloud solution
• projects.

• In this role you will combine technical expertise with strong project leadership
• skills to drive successful implementations of AWS-based solutions for our
• clients. You will bridge business requirements with technical solutions,
• facilitating technical discussions and ensuring alignment with customer
• outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption
• Framework while demonstrating technical credibility across diverse stakeholders,
• you will distill customer needs into clear technical requirements, decompose
• complex problems, and make informed trade-off decisions considering performance,
• scalability, security, and business impact.

• Possessing strong technology and program/project management experience, you will
• validate technical solutions against business goals, recognize when additional
• technical evaluation is needed, and manage technical risks. You will be expected
• to achieve and maintain relevant AWS certifications, develop domain-specific
• expertise, and effectively communicate technical concepts to both technical and
• business audiences. As you progress, you’ll lead increasingly complex technical
• projects, shape cross-organizational technical strategies, and establish best
• practices in your domain. In this role you will apply your management and
• leadership capabilities to successfully execute project plans, proactively
• identify and manage risks, resolve issues, escalate when appropriate, and drive
• projects to successful completion, while exceeding customer expectation

• Must hold or be able to attain an Australian Government Security Vetting Agency
• clearance (see https://www1.defence.gov.au/security/clearances).

• Key job responsibilities
• As an experienced professional services program/project manager, you will be

responsible for

• • Leading and managing complex cloud migration and implementation projects
• • Leveraging your knowledge of AWS to coordinate technical decisions and
• strategic planning
• • Bridging business requirements with technical solutions, facilitating
• discussions and ensuring alignment with customer business outcomes
• • Manage technical teams to distill customer needs into clear technical
• requirements and map them to business outcomes
• • Oversee technical teams to decompose complex technical problems into
• actionable, deliverable solutions

• A day in the life
• AWS Global Services includes experts from across AWS who help our customers
• design, build, operate, and secure their cloud environments. Customers innovate
• with AWS Professional Services, upskill with AWS Training and Certification,
• optimize with AWS Support and Managed Services, and meet objectives with AWS
• Security Assurance Services. Our expertise and emerging technologies include AWS
• Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI
• Innovation Center. You’ll join a diverse team of technical experts in dozens of
• countries who help customers achieve more with the AWS cloud.

• About the team
• The AWS Professional Services organization is a global team of experts that help
• customers realize their desired business outcomes when using the AWS Cloud. We
• work together with customer teams and the AWS Partner Network (APN) to execute
• enterprise cloud computing initiatives. Our team provides assistance through a
• collection of offerings which help customers achieve specific outcomes related
• to enterprise cloud adoption. We also deliver focused guidance through our
• global speciality practices, which cover a variety of solutions, technologies,
• and industries. Basic Qualifications: • 10+ years of external or internal
• customer facing, complex and large scale project management experience
• • Bachelor's degree, or 10+ years of professional or military experience
• • Must hold or be able to attain an Australian Government Security Vetting
• Agency clearance (see
• https://www.agsva.gov.au/applicants/eligibility-and-suitability)
• Preferred Qualifications: • 10+ years of external or internal customer facing,
• complex and large scale project management experience
• • Bachelor's degree, or 10+ years of professional or military experience
• • Must hold or be able to attain an Australian Government Security Vetting
• Agency clearance (see
• https://www.agsva.gov.au/applicants/eligibility-and-suitability)

Acknowledgement of country

• In the spirit of reconciliation Amazon acknowledges the Traditional Custodians
• of country throughout Australia and their connections to land, sea and
• community. We pay our respect to their elders past and present and extend that
• respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.