About

A retail store manager oversees all store operations, focusing on staff management, achieving sales targets, maintaining inventory, ensuring customer satisfaction, and enforcing store policies and safety regulations. Key duties include recruiting, training, and motivating employees, managing financial performance through budgeting and sales analysis, merchandising products, resolving customer issues, and ensuring the store remains clean, safe, and compliant with company standards. Key Responsibilities

• Staff Management: Hiring, training, scheduling, supervising, and motivating a team of employees to meet performance standards and foster a positive work environment.
• Sales & Profitability: Implementing strategies to achieve sales targets, monitoring sales performance, and increasing store profitability.
• Inventory Management: Overseeing stock levels, making purchase orders, conducting inventory counts, and ensuring merchandise is well-stocked and properly merchandised.
• Customer Service: Ensuring a positive shopping experience by providing excellent customer service, resolving complaints, and handling inquiries effectively.
• Store Operations: Ensuring the store is clean, organized, and visually appealing, while also managing deliveries and stock.
• Financial Management: Developing and managing store budgets, maintaining financial records, and monitoring expenses to achieve financial goals.
• Compliance & Safety: Adhering to all health and safety regulations and company policies, including loss prevention and cash handling procedures.
• Promotions & Merchandising: Creating and overseeing in-store promotions, preparing displays, and ensuring products are displayed effectively to drive sales.

Skills & Qualities

• Leadership: Ability to guide and inspire a team to achieve collective goals.
• Communication: Excellent skills for communicating with staff, customers, and upper management.
• Customer Service: A strong focus on providing excellent service and resolving issues to ensure customer satisfaction.
• Business Acumen: Understanding of financial management, sales analysis, and market trends to drive store performance.
• Organizational Skills: Ability to manage multiple tasks, maintain order, and oversee various store processes efficiently.

Job Type: Full-time

Pay: Up to $64,126.00 per year

Application Question(s):

• How many years experience do you have as a Retail Store Manager?

Work Authorisation:

• Australia (Required)

Work Location: In person