About

• Company Description
• Guzman y Gomez (GYG) is Australia’s leading fast-casual Mexican restaurant brand, famous for real flavours, fresh ingredients, and an obsession about reinventing fast food.
• Job Description
• We are seeking a driven and dynamic Retail / Restaurant Manager to join our team and lead the day-to-day operations of one of our vibrant restaurants. In this role, you will be responsible for maintaining operational excellence, fostering a high-performance team, and delivering exceptional customer experiences while upholding GYG’s commitment to quality and authenticity.

Key Responsibilities

• · Manage day to day running of the restaurant, ensuring all operations run smoothly and efficiently.
• · Ensure that menu items are prepared and delivered in accordance with GYG’s food recipe and cooking guides.
• · Manage inventory and maintain stock at sufficient levels to ensure all products are available to customers at all time.
• · Hire, train, and motivate staff, fostering teamwork and alignment with workplace goals.
• · Arranging the ordering and purchasing of goods and ingredients according to budget.
• · Takes full ownership of the P&L including management of Cost of Goods Sold (COGS), Cost of Labour (COL), operating expenses and cash management.
• · Ensure the correct use and maintenance of all equipment in accordance with GYG requirements and the manufacturer’s guidelines.
• · Complete accurate financial and system reporting and provide results and feedback to the Culinary & Operations Coach/Franchisee.
• · Maintain restaurant security to protect people and assets including updating of security codes and key logs.
• · Effectively manage Local Area Marketing (LMA) initiatives to bring in new customers.
• · Comply with all workplace health and safety procedures and practices accordance with GYG requirements and policies.
• Qualifications
• Whether you’ve grown with GYG or thrived in another QSR setting, you bring the operational know-how and leadership to hit the ground running.

Skills & Experience

• · At least two years of experience as a store manager in a retail setting
• · Strong financial and commercial acumen with a proven ability to identify and act on sales opportunities and P&L management strategies
• · Previous success in meeting and exceeding KPI’s in a managerial role
• · Proven track record of delivering outstanding customer service and enhancing the overall guest experience
• · Exceptional interpersonal and communication skills
• Additional Information
• Outstanding candidates may be considered for visa sponsorship opportunities.