About

Position Available
Resort Manager
Commencing
March 2026
About Providence Park
Providence Park is a unique accommodation facility located on the shores of Lake Eucumbene/ Eucumbene River in the Northern end of Australia’s iconic Snowy Mountains, within the Kosciuszko National Park. In fact, the property is nestled inside the national park.
The business is currently investing heavily in infrastructure with a view rebranding to an eco-resort. The property will have a capacity for all levels of accommodation ranging from basic camping to en-suited alpine lodge rooms, right through to 5-star loft cabins. The property will have a capacity for up to 300 guests on completion.
With an emphasis on events and large groups during the Summer season as well as families and school groups during the Winter ski season, our need for an experienced Resort Manager is integral in the success of the business all year round.
This position will be responsible for growing our business to become recognised as one of the biggest and best in the region.
The remuneration package may include on-site accommodation due to the remote location.
Job Tasks and Responsibilities
As the Resort Manager, your role will include but is not limited to the following:
• Monitoring guests' stay experience, customer complaints and dispute resolutions where required.
• Daily financial reconciliations and auditing of financials and resort inventory.
• Preparing, handling and terminating employment contracts in accordance with the Hospitality Industry Award and the National Employment Standards (NES) when required.
• Coordinating daily housekeeping and ensuring all priority work such as departures/ arrivals are completed using available staff.
• Liaising with operators and coordinators to ensure all expectations are met for large group bookings including accommodation, food and activities when required.
• Liaising with conference guests and organising conference activities or other events.
• Supervising food logistics including preparing menus and staff for group bookings, planning for dietary requirements.
• Providing directors with regular updates on the financial position, potential expenses, issues and their solutions.
• Overseeing security arrangements.
• Overseeing property maintenance for the resort facility.
Skills and Experience:
• Proactive attitude and willingness to learn.
• Excellent communication, multitasking and problem solving skills.
• A team player.
• Management Skills.
• Motivation and discipline.
• Strong attention to detail.
• Work well under pressure.
• Experience and qualification in the field.
Job Type: Full-time, Permanent
Salary: $75,000.00 to $80,000.00