• Actioning changes of ownership, address forms, and other notices received by the Rate and Valuations Office (including sales data) on the client's database.

• Providing clear and appropriate information and advice to customers on the telephone and/or in person regarding property and rate inquiries.

• Generating appropriate and accurate written responses to Property, Rate, and Valuation correspondence.

• Ensuring the accurate and timely processing of pension rebates and/or pension maintenance.

• Investigating and accurately processing waste services requests.

• Processing complex matters like Land Information Certificates , Building Permits , Planning Permits , and subdivisions/consolidations for supplementary valuation purposes.

• Creating new property, rate, and valuation records for multi unit development or consolidations.

What You'll Bring

You are a proactive individual with strong analytical and problem-solving skills , capable of working independently while being a great team player.

Essential Skills and Knowledge:

• High-level oral and written communication skills.

• Proficiency in database maintenance and Microsoft applications—Word, Excel, Outlook.

• The ability to effectively manage time, plan, and organise work and set priorities.

• A high level of maturity and attention to detail.

• Ability to apply standardised procedures and practices in relation to property and rating services of the client.

• A current Driver's Licence (valid in Victoria ).

Highly Desirable Experience and Knowledge:

• Database and property, rates, and valuation experience is desirable.

• Knowledge of planning permits, building permits, etc.

• Understanding of Titles, and the various plans of sub-division, consolidation, etc..

• Ability to read and measure building plans.

Mandatory Requirements

To be considered, you must have a Valid Right to Work in Australia and be willing to undertake the following prerequisites:

• National Criminal Records Check

• Working with Children Check

• Pre-employment Health Declaration

Why Partner with Randstad?

When you contract with Randstad, you gain the peace of mind of working with a reputable, global HR and recruitment services leader. We are specialists in government recruitment, and our consultants are subject matter experts, fully trained in navigating the complexities of the sector.

We are committed to providing you with genuine care and support, including:
A dedicated point of contact.
Access to our new Contractor Benefits Portal with exclusive discounts on phone plans, health insurance, movie tickets, and a wide variety of retailers.
Exclusive access to roles.
Three pay runs per week, ensuring you are always paid within the week.
Access to professional development programs, events, and coaching.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.