About

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: We are seeking an experienced Property Services Manager to oversee daily property operations at Melbourne Quarter, one of Melbourne's premier commercial developments. This role is responsible for managing maintenance, cleaning, security, and vendor operations whilst leading teams of staff and contractors to ensure optimal building performance and exceptional client satisfaction. The successful candidate will utilise JLL's cutting-edge technology platforms and data analytics to deliver efficient, cost-effective property services across our commercial real estate portfolio. You will serve as the primary client contact for service issues, manage budgets, ensure regulatory compliance, and implement comprehensive preventive maintenance programmes. An overview of the role: Compliance & Certification · Ensure building and employee compliance with all relevant statutory authorities and engineering best practices · Maintain adherence to Lendlease GMR performance standards · Obtain certification from contractors and consultants for all essential services · Prepare annual Fire Safety Statements and other statutory documentation · Ensure Environmental and Occupational Health & Safety compliance, including contractor inductions and risk management plans Maintenance & Risk Management · Coordinate effective management of all property services and works within the building · Conduct periodic inspections of building systems and plant to assess repair priorities · Manage specialist contractors to ensure contract compliance and scope delivery · Implement and maintain JLL's computerised Planned Preventative Maintenance systems (TSR, Work Orders, Edge, iComply, Prism) · Procure materials and replacement parts to minimise tenant disruption · Identify and implement energy, water, and waste conservation initiatives · Manage tenant refurbishment processes ensuring all approvals and certifications are obtained · Champion JLL's OPS AIDE Programme and site-specific risk auditing Budgets & Reporting · Prepare annual property operations and capital works budgets · Monitor and update budgets quarterly · Contribute to monthly operational reports · Ensure accurate data collection and reporting to management · Participate in Owner-specific programmes including GMR, sustainability, and crisis management training Sound like you?  This is what we’re looking for: · Minimum 5 years' experience as an Operations Manager in A Grade or Premium commercial assets · Trade Certificate or tertiary qualifications (Trade Certificate will be favourably considered) · Demonstrated ability to prioritise work within tight operational and financial deadlines · Positive approach to meeting client needs whilst managing tenant expectations · Strong customer service ethic with ability to empathise with tenant needs · Excellent communication skills across all organisational levels Benefits: · Great employee discounts off fitness, wellbeing & other renowned bands · 18 weeks paid maternity leave · Private Health Insurance Discounts · Active Social Club · Employee assistant program · Novated Lease for EV cars · Paid time off for volunteer work · Career Opportunities with Australia's #1 Commercial Real Estate firm · Premium offices What you can expect from us:  You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Interested candidates, please apply following the link below quoting job reference number AFREQ457400 Location: On-site –Melbourne , VIC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.