About

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters At Sydney City Salvos we believe in working together as Salvos serving our community and also working with other services in the city to best care for and love those in our area. About the role At Sydney City Salvos, we meet people at the crossroads of crisis and hope—creating safe, welcoming spaces for all who walk through our doors. We believe that healing begins with safety, compassion, and connection, and we’re seeking someone with heart, resilience, and purpose to help us carry that mission forward. As a Program Support Worker, you will be more than a support person—you will be a lifeline. In this dynamic, service-based role, you will be working alongside a passionate team to engage with individuals and families through the Trauma Informed Care Framework, ensuring that no one is turned away, and every person is met with dignity. This is a part time permanent role 30.4 hours per week based in Surry Hills. Salary is in accordance with SCHADS Level3. How You will make an Impact Support people in vulnerable situations with practical tasks and heartfelt presence Connect community members to essential services through warm referrals and trusted networks Build and facilitate inclusive outreach programs, community events, and support pathways Maintain strong communication and accurate documentation to uphold excellence in care Help manage donations, pickups, and deliveries that bring real relief to real people Keep spaces clean, safe, and welcoming—ensuring care is felt in every corner What You will Bring Minimum Cert IV in Community Services (or relevant experience) Understanding of the Trauma Informed Care Framework Experience working with people from diverse cultural, linguistic, and religious backgrounds Strong communication skills, both written and verbal Willingness to obtain Food Handling and Mental Health First Aid certifications if not already held What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:  Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. How to Apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.