A Process Analyst is currently required for a 6 months contract with option to extend to join a large IT Transformation Program. In this role, you will be responsible for the creation of as-is and to-be business processes, system processes, and data flows. You will play a key part in identifying inefficiencies, inaccuracies, gaps (including compliance), and opportunities for improvement, and raising change requests or retrofitting them into process artefacts. You will facilitate process workshops and stakeholder meetings to elicit business and system process steps and define the future state operating model and end-to-end processes.

Key Responsibilities:

• Creation of as-is and to-be business processes, system processes, and data flows.
• Identify inefficiencies, inaccuracies, gaps (including compliance), and opportunities for improvement, and raise change requests and/or retrofit into process artefacts.
• Facilitate process workshops and stakeholder meetings to elicit business & system process steps and define the future state operating model and end-to-end processes.
• Create clear and accurate business process models using BPMN standard.
• Develop & maintain comprehensive business process documentation and traceability.
• Support downstream teams (i.e. change, development, testing, others) throughout solution development.

Key Selection Criteria:

• Proven experience as a Process Analyst, preferably in transformation programs, including As-Is and To-Be business and system process design.
• Strong understanding of Finance, Payroll and/or HCM functions, compliance, and best practices, with experience in HR and Finance/Payroll systems (e.g., SAP, Oracle, Workday, ADP).
• Skilled in BPMN process modelling using tools like Visio or Signavio.
• Experienced in facilitating workshops and engaging stakeholders to gather and validate processes & requirements.
• Strong analytical and problem-solving skills.
• Excellent documentation skills, with a focus on business process and analysis artifacts.
• Proficient in Jira and Confluence.
• Clear and effective communicator, both written and verbal, with strong stakeholder engagement skills.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.