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Role Description

As the Principal AI Architect, you will be a key strategic player in transforming Vertex’s AI capabilities and ensuring our platform leads in the domain of indirect tax software solutions. Your primary responsibility will be driving the architecture, design, and integration of AI-driven technologies that leverage AI agents to push the boundaries of what’s possible in tax automation, compliance, and business intelligence. You will lead cross-functional teams to design, prototype, and implement advanced AI architectures and solutions.

• Lead the development and integration of AI Agents and Semantic Kernel to drive intelligent automation and problem-solving across Vertex’s Cloud Platform.
• Define and execute use cases, integration strategies, and optimization for delivering AI-driven insights to customers.
• Oversee the integration of AI Search into the Vertex Cloud Platform.
• Design and implement AI-powered search features to improve discoverability, accuracy, and relevance of data across the platform.
• Design and implement Agent-to-Agent Protocols that enable seamless collaboration between AI agents across multi-cloud environments (AWS + Azure).
• Develop scalable and efficient cross-cloud AI interaction frameworks that ensure consistent performance and data integrity.
• Lead efforts to optimize AOAI deployment models to balance performance, scalability, and cost.
• Drive strategic decisions on deployment architectures and licensing models to maximize the value Vertex provides to customers while maintaining cost-efficiency.
• Oversee the integration of database server management solutions for centralized management and optimization of SQL and NOSQL Servers across hybrid environments.
• Ensure high availability, security, and efficient resource usage in cloud-based and on-prem environments.
• Develop and implement strategies for Snowflake and similar technologies, enabling Vertex’s Copilot features.
• Architect and manage the flow of data across systems to ensure seamless and high-performance experiences for customers using Vertex’s intelligent tools.
• Spearhead the development of automated complex workflows through API-driven interactions, implementing Conversational User Agent capabilities.
• Improve AI response times, accuracy, and functionality for end-users.
• Ensure robust security for AI models and infrastructure.
• Implement strategies that ensure customer isolation in multi-tenant environments and secure access to sensitive data.
• Work with compliance and security teams to meet industry standards and regulations.

Qualifications

• 15+ years of experience in software engineering
• 10+ years of experience in cloud computing and related fields
• Strong understanding of public cloud computing technologies primarily in AWS and Azure
• Bachelor’s degree in computer science, engineering or closely related field is required or equivalent combination of education and/or experience
• Master's degree is preferred

Requirements

• Self-starter with an in-depth hands-on work experience with multiple large-scale implementations of Azure and AWS
• Knowledge of multiple development and scripting languages and DevOps tools, CI/CD pipelines
• Direct experience migrating, refactoring, and re-engineering complex enterprise applications from legacy platforms to public cloud
• Development of complex network and security architectures
• Understanding of AI/ML and AI Agents, and advanced analytics and the application thereof in cloud-native environments
• Strong experience working with a relational database and NoSQL database
• Strong experience of developing multi-threaded and synchronization applications
• Experience working with Agile teams to enable incremental delivery of value with intentional architecture
• Experience with product centric organizations and developing technical roadmaps
• Experience coordinating across teams to balance multiple delivery priorities
• Strong analytical background with the ability to maintain deep leading-edge skills across at least one hyperscaler (AWS, Azure)
• Understanding of Infrastructure, Networking, and DevOps scripting and tooling
• Container experience with Docker and Kubernetes or other container orchestration platforms
• Understanding of Identity and Access Management, user and system authentication methods and certificates, tokens, and certificate management
• Demonstrated skills in leadership, communication, coaching, analysis, problem solving and short term and long-term planning
• Experienced, persuasive, and effective presenter, both written and verbal
• Experience leading high performance, results driven teams with a focus on customer satisfaction
• Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives, and rapidly changing priorities
• Must be a self-starter who requires minimal supervision

Benefits

• Vertex is an Affirmative Action and Equal Opportunity Employer
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• Reasonable accommodations available for individuals with disabilities