At Auto & General, we value a culture of high performance with high integrity. Guided by our values and united by our purpose to safeguard a brighter future, we’re building something extraordinary together.

The Role

We’re looking for a proactive and highly organised Personal Assistant to support our General Manager of Development. In this pivotal role, you’ll provide comprehensive administrative support, ensuring the department operates smoothly and professionally. You’ll be at the centre of a dynamic technology environment, managing diaries, coordinating meetings, handling correspondence, and supporting senior leaders to maintain seamless operations.

Key Accountabilities

• Provide end-to-end administrative support to the General Manager of Development and the wider Leadership Team.
• Organise diaries, manage inboxes, and maintain to-do lists for senior leaders.
• Prepare and compile correspondence, reports, and presentation materials.
• Coordinate internal and external meetings, including accurate minute-taking and timely distribution of papers.
• Create and process purchase orders, reconcile invoices, and manage vendor invoicing.
• Track Reward & Recognition budgets and oversee registers for licensed software platforms.
• Support staff reporting, training compliance, and employee engagement programs.
• Coordinate team events and employee engagement activities.
• Build and maintain strong relationships with leaders across the business, acting as a trusted point of contact for the GM.
• Ensure timely communication and escalation of risk and compliance matters, including APRA-related requirements.

Risk & Compliance

This role contributes directly to A&G’s commitment to strong risk management and compliance. You’ll:

• Learn and support the implementation of APRA prudential standards and guidelines.
• Assist with identifying, assessing, and escalating operational and financial risks.
• Contribute to compliance monitoring and reporting.
• Ensure the GM of Development is across risk and compliance correspondence in a timely manner.

This is an excellent opportunity to gain valuable exposure to risk and compliance within a regulated environment while supporting experienced leaders.

Key Challenges

• Balancing competing priorities and tight deadlines in a fast-paced technology environment.
• Maintaining flexibility and adapting to shifting departmental needs.
• Understanding technical terminology to effectively support leaders.

About You

You’ll bring:

• Minimum 3 years’ experience as a Personal Assistant or in a similar role supporting a management team.
• Strong diary management and organisational skills, with proven ability to juggle multiple tasks.
• Excellent written, verbal, and interpersonal communication skills, with attention to detail.
• Confidence working with senior stakeholders at all levels.
• High proficiency in Google Workspace and Microsoft Office.
• Financial process experience, including accounts receivable.
• A proactive approach to solving problems and streamlining admin processes.
• (Highly regarded) Experience leveraging AI tools to optimise workflow.
• (Highly desirable) Exposure to IT/Cloud environments or large enterprise/financial services organisations.

Why Join Us

At Auto & General, we don’t just offer jobs – we offer careers that matter. Here’s what you can look forward to:

• Location: Toowong Village Tower – modern office with river and mountain views, collaborative spaces, bike storage, showers, and onsite parking options.
• Hybrid Work: 2 days per week work from home.
• Leave Options: A paid ‘ME’ day, a paid volunteer day, and the option to purchase additional annual leave.
• Development: Access to leadership programs and online learning.
• Discounts: Staff discounts on Budget Direct insurance products.
• Recognition: Reward & Recognition programs that celebrate high performance.
• Lifestyle: End-of-trip facilities, nursing mother’s rooms, social activities, and annual celebrations.

About Us

Auto & General is one of Australia’s fastest-growing insurers, offering award-winning products through Budget Direct and partnerships with ING, Qantas, Virgin Money and Coles Insurance. We’re passionate about delivering exceptional value to our customers and community, and we’re excited about the future.

We embrace diversity and individuality, creating a workplace where everyone can succeed. If you’re ready to make an impact and thrive in a growing business, apply today!