About

Position: Office Manager
Type: Full-time
Employer: Australian Pacific College Gold Coast
Location: Surfers Paradise QLD 4217
Salary: $76,000 - $86,000 per annum + Super
About the Business:
Australian Pacific College (APC), established in 1993, is a Registered Training Organisation (RTO) and accredited English language provider. With 11 campuses across Australia, including a modern facility just minutes from Surfers Paradise beach, APC serves thousands of students from over 120 nationalities. At the Gold Coast campus, APC offers vocational courses (Certificate II to Advanced Diploma) in areas such as Business, Management, Project Management, HR, Accounting, Marketing, Design, Hospitality, and Tourism, as well as English language programs through its sister school, English Unlimited. The college provides strong student support services, including job assistance, accommodation help, and social activities, while also offering university pathways with credit transfers to leading Australian universities. Flexible study modes include face-to-face, livestreamed, and online learning.
About the position:
Australian Pacific College (APC) is seeking an Office Manager to join our Surfers Paradise, Gold Coast campus. This role involves daily interaction with visitors, clients, students, and staff, ensuring a welcoming and professional environment. We are looking for a highly organised and approachable professional who can manage a wide range of administrative tasks, including handling calls and emails, coordinating schedules, overseeing office supplies, and supporting the smooth day-to-day operations of the campus to keep both the team and organisation running efficiently.
Objectives of this Role:
Manage and enhance the client experience by ensuring all visitors receive a welcoming, professional, and approachable service.
Maintain smooth organisational operations by proactively identifying and addressing potential issues.
Implement and monitor established policies and procedures, evaluate outcomes against standards, and drive improvements to operational efficiency.
Coordinate internal and external resources while fostering strong relationships with education providers and stakeholders.
Supervise office interactions, providing timely and effective responses to requests and inquiries.
Daily and Monthly Responsibilities:
Ensure office efficiency by maintaining the appearance of common areas, organising procedures, managing correspondence, filing systems, supplies, and equipment.
Act as the primary point of contact at reception, overseeing daily office activities and keeping management updated through regular and ad hoc reporting.
Provide comprehensive administrative support, including scheduling meetings and events, booking travel, maintaining filing systems, handling mail and packages, and updating contact databases and employee records.
Oversee and maintain office equipment to ensure uninterrupted functionality, manage vendor relationships, coordinate supply needs, and arrange catering or deliveries when required.
Manage office space and infrastructure planning, including workstation changes and relocations, while delivering resources, solutions, and support to staff as needed.
Requirements:
Australian Citizens and Permanent Residents encouraged to apply
1+ year of office management experience
Diploma level or higher in Business Administration or Management (extensive work experience can be accept instead of qualification)
Strong time-management and people skills, flexibility, and multitasking ability
Advanced computer skills and experience with online platforms
Proficiency Microsoft Office, with aptitude to learn new software and systems
How to apply:
interested applicants must submit their resume with a valid email address to the online portal.
Only shortlisted candidates will be contacted.