About

Full-time Office Manager position available with competitive salary. Work in a dynamic team in Brookvale, NSW 2100. Apply today through 11 Recruitment!

Man and His Van has a strong reputation across the Northern Beaches, North Shore and Eastern Suburbs of Sydney for high-quality residential and commercial removals, storage and packing services.

We are looking for a full-time Office Manager to join our growing team in Brookvale.

Responsibilities and Tasks:

• Manage day-to-day office operations including scheduling, phone/email enquiries and internal admin workflows.
• Maintain client and job records, ensuring data accuracy and prompt follow-up on quotes and bookings.
• Coordinate invoices, payments and basic bookkeeping tasks, liaising with external accountants as needed.
• Support the allocation and scheduling of removal/packing/storage teams, ensuring optimal resource use.
• Monitor office supplies, equipment and maintenance requirements, initiating procurement or repairs as needed.
• Implement and uphold customer service standards, responding to incoming complaints or escalations and tracking resolutions.
• Assist marketing and social-media efforts by coordinating content, monitoring reviews and liaising with the broader team.
• Prepare regular management reports (e.g., performance metrics, job completion rates, client satisfaction) to support strategic decisions.
• Ensuring compliance with workplace health, safety standards, and relevant legislation, policies, and procedures.
• Overseeing staffing activities such as hiring, employee growth, training, and daily team management.

Qualifications and Skills:

• Relevant qualification and/or equivalent work experience.
• Minimum 1 year experience in a similar position.
• Strong interpersonal and organisational skills, able to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills, with a customer-service focus.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with basic accounting or job-management software.
• Demonstrated ability to proactively identify issues and implement improvements.

Salary:
The role offers a remuneration package ranging from $75,000 – $85,000 p.a plus superannuation for a 38-hour work week.

How to Apply:
11 Recruitment is your pathway to securing this exciting opportunity. We are looking forward to facilitating your application and potentially welcoming you to a company that values expertise. Apply now and let us help you take the next step in your career.