About

Purpose
Perform Light mechanical repairs, servicing and inspections and changing, balancing and repairing of Tyres with the outcome of providing the best customer experience possible at JAX Tyres & Auto in Noosaville.

Responsibilities

Light Mechanical
- Complete JAX vehicle inspection reports on all customer vehicles ensuring all completed work is noted and recommendations are flagged and communicated to the customer.
- Troubleshoot reported problems and resolve them in a timely manner.
- Conduct a complete range of motor vehicle diagnoses in accordance with industry standards and practices.
- Utilise your knowledge and skills to acquire vehicle parts and accessories for repairs as required with a commercially minded focus.
- Perform thorough maintenance on machinery and equipment.

Tyre Fitting / Workshop
- Complete relevant sections of the JAX vehicle inspection reports i.e. tyre wear etc
- Strip, fit and balance all manner of light vehicle tyres and rims.
- Repair Tyres within JAX and Manufacturing guidelines.
- Pick stock identified on Job cards.
- Unload and correctly store stock.
- Identify and log any existing damage to customer vehicle or rims etc.

Safety
- Operate tools, equipment, and machinery according to prescribed safety procedures.
- Follow established safety procedures and techniques to perform job duties including lifting, climbing, wearing of PPE etc.
- Correct unsafe conditions in work area and report any conditions that are not correctable to Manager immediately.
- Assist in keeping store, equipment and tools in safe operating condition.
- Effectively communicate with other workshop staff and report any unserviceable equipment.

Customer Experience
- Provide fair, reasonable and timely quotes and estimates.
- Translate technical / industry jargon into easily understood information for customers to make decisions with.
- Build a repeat customer base through engaging customers with expert advice in the areas of preventative maintenance and servicing recommendations.
- Greet and/or acknowledge customers.
- Treat customers vehicles with respect and care i.e. use seat covers etc.
- Provide consultation on correct maintenance and preventative measures to customers when appropriate.
- Assist sales staff with customer enquires as required.

Other:
- Undertake other reasonable duties as assigned (e.g. wheel aligning, fitting and balancing tyres).
- Assist and guide the work of apprentices in a professional and friendly manner

Equipment Used:
Automotive diagnostic equipment, wheel balancing equipment, tyre repairing equipment, small hand tools, laves, grinders, air-powered tools, hoists and lift equipment.

Working Conditions:
Moderate walking, standing, heavy lifting, carrying, bending, kneeling, and reaching. Work inside and outside around moving objects, vehicles, and machinery with moving parts. Exposure to dampness and humidity, toxic chemicals, exhaust fumes, gasoline, and diesel fuel.

Qualifications
- Cert Ill Light Mechanical (equivalent or higher).
- Valid and current Australian Drivers Licence.

Skills and Experience
- Ability to accurately diagnose and repair mechanical issues on all light vehicle makes and models.
- Ability to follow established industry and JAX procedures and practices.
- Ability to communicate clearly with a range of staff and customers.
- Strong decision-making skills based on accurate and timely analyses.
- Demonstrate a strong sense of integrity, ethics and dependability.
- Ability to work under pressure and independently.
- A strong commitment to all health and safety culture.
- Very good physical strength and fitness.

Salary: $ 83,200 + Super (40h per week)