About

Support Worker (Mental Health & Disability)

Employer: WellVibe — Registered NDIS Service Provider
Employment type: Casual and Part-time opportunities
Pay: $36–$41 per hour (plus superannuation and applicable penalties)
Location: Greater Melbourne & surrounding suburbs

Why WellVibe:
At WellVibe, we exist to help people live the life they choose. As a registered NDIS provider, we deliver person-centred supports that build confidence, independence and community connection. You’ll join a caring team that backs you with responsive coordinators, easy digital tools, and ongoing training so you can do your best work — and feel valued while you do it.

What you’ll love:
Respectful, supportive leadership and a genuinely inclusive culture
Real flexibility — choose shifts that fit your life
Paid training and development, with clear progression pathways
User-friendly apps for rosters, notes and incident reporting
Meaningful work where small wins matter every day

The role:
As a Support Worker, you’ll provide practical, trauma-informed and recovery-oriented support to NDIS participants living with psychosocial disability and/or other disabilities.
You’ll work across home, community and social settings to help people meet their goals.

Day-to-day, you will:
Support daily living: personal care, meal prep, medication prompts (as trained), domestic assistance
Enable community access: transport, appointments, social and recreational activities
Follow individual support plans, routines and behaviour support strategies
Use professional communication and boundaries to build safe, trusting relationships
Keep accurate, timely documentation (progress notes, incidents, risk alerts)
Collaborate with families, guardians and allied health providers as required
Uphold participant rights, dignity and choice — always

About you:
You’re compassionate, reliable and calm under pressure. You bring sound judgement and a learner’s mindset.

Essential:
Certificate III/IV in Individual Support, Disability, Community Services, Mental Health or equivalent experience
Current NDIS Worker Screening Check (or eligible to obtain)
Current National Police Check (within 12 months)
Valid Working With Children Check (VIC)
Current First Aid & CPR (HLTAID011/HLTAID009)
Unrestricted Australian working rights
Full driver licence and reliable, insured vehicle (for community access)

Desirable:
Experience supporting people with psychosocial disability, autism, intellectual disability and/or complex needs
Knowledge of recovery-oriented practice and positive behaviour support
Confidence using mobile apps for rosters and documentation

What’s on offer:
Competitive hourly rates + super + penalties & loadings (as applicable)
Casual and permanent part-time pathways
Rotating shifts: mornings, afternoons, evenings, weekends and sleepovers
Reimbursed kilometres when transporting participants (as applicable)
Regular team check-ins, debriefs and wellbeing support

How to apply:
Apply via the link on this page, or email your resume and a brief cover letter to careers@wellvibe.com.au. In your cover letter, please share:
1. the kinds of support you’re confident providing, and
2. your preferred locations and availability.

Email: careers@wellvibe.com.au
Subject line: Support Worker — Your Name

We are an equal opportunity employer and warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, and individuals with lived experience of disability and/or mental health challenges.