About

We are an established colorectal and general surgical practice. The secretary will have a very important role to welcome patients, organise the surgeon's schedule and co-ordinate with patients, hospitals and other medical professionals. There are also opportunities to help shape processes within the practice. We are looking at someone to work part-time 2-3 days a week with some flexibility.

Job tasks and responsibilities
The main role will involve both front desk reception and medical administration. Therefore a caring and professional attitude is highly valued.
The reception duties involve:
Meeting patients and answering their questions
Scheduling appointments
Answering the telephone and assisting with phone enquiries
Issuing medical and Workcover certificates
Invoicing and receipting payments

The administrative duties involve:
Organising surgical bookings encompassing communications with hospitals, patients, assistants and anaesthetists
Scanning and filing medical letters, photos and results
Audio typing (occasional) and sending correspondence, managing emails
Ensuring the reception area and consulting room is professional in appearance

Skills and experience
We are looking for someone who is proficient in English, and has a warm and caring nature. They need to be well organized and must have the right to work in Australia.
A proficiency in Genie software (medical practice management software) and Mac is highly valued as well as an understanding of Word, Excel and Mail.
They must have excellent skills in record keeping, and communication.
They should have the ability to prioritise and multi-task.

Job benefits and perks
There is parking provided within the hospital for staff at a nominal fee. The rooms are a short walk from Malvern station and the tram line runs on the street in front. There are cafes and shops nearby as well as located within the hospital itself. The pay range is $30-$40 per hour depending on experience and skillset.

The team they will work with are warm, friendly and caring, and there is a lot of satisfaction in helping patients with their issues.