About

Medical Receptionist – Specialist Surgical Clinic

Hampton, VIC | Permanent Part-Time – Potential Full-Time Opportunity

We are seeking a professional, organised, and friendly Medical Receptionist to join our busy specialist practice, Dr Steven Edwards Foot & Ankle Medicine & Surgery , providing administrative and patient support for a Podiatric Surgeon. This role offers variety, responsibility, and the opportunity to work in a supportive team dedicated to delivering high-quality patient care.

About the Role

As the first point of contact for our patients, you will ensure a warm, professional, and efficient experience from their first enquiry through to post-operative care. You will manage a busy reception, coordinate appointments, liaise with hospitals and referrers, and assist with clinical and surgical administration.

Key Responsibilities

Greet patients and visitors with warmth and professionalism


Manage incoming calls, emails, and patient enquiries


Schedule and confirm appointments, theatre bookings, and follow-ups


Process payments, health fund claims, and Medicare rebates


Prepare patient files, correspondence, and surgical documentation


Liaise with hospitals, referring doctors, and allied health professionals


Maintain accurate patient records in our practice management system (PracSuite experience highly regarded)


Support the surgeon and practice manager with daily administrative tasks

Skills & Experience

Previous experience in medical reception or healthcare administration (specialist or surgical preferred)


Proficiency in medical practice software (PracSuite experience an advantage; training provided)


Strong organisational and time management skills


Excellent verbal and written communication skills


Apply Now