About

Your role at St John of God Bunbury Hospital We are currently seeking a Medical Receptionist to join our dedicated and supportive Medical Clinic team. In this role, you will be responsible for providing and maintaining an efficient clerical service to the Medical Specialists and be responsible for the successful and smooth running of a Medical Centre. The role is offered on a Permanent Part Time basis, working 15 hours per week. The Position: Adheres to all Hospital Policies and Procedures Deal with telephone and front-line reception enquiries in a courteous and highly professional manner. Manage the intake and referral process with consideration to service criteria and staff workload. Manage appointment diary of medical centre and hospital bookings. Manage online Medicare billing and batching. Manage petty cash, balancing of daily receipting, banking and all mail. Prepare medical records for medical centre. Make medical centre appointments and update medical centre appointment schedule. Input patient details into computer in a detailed and accurate manner. Ensure admission forms are completed for all hospital procedures. Communicate effectively to pre-admission patient/s in preparation of their treatment. Coordinate pathology and diagnostic tests and ensure the most recent results are available. Liaise with patients and their families in a caring and compassionate manner. Liaise and collaboratively work with Medical Practitioners, Medical Receptionists and other health workers. Photocopy and fax information as requested. The ideal candidate will have strong time management skills, the ability to prioritise tasks, work independently, and perform well under pressure. Proficiency in medical reception software, advanced computer skills including Practice Management Software and Microsoft applications, and a sound knowledge of medical terminology are required. To be successful, you will have a strong understanding of confidentiality and sensitivity when dealing with patients. Attention to detail and accuracy, excellent presentation, a positive attitude, and flexibility with working hours are key attributes in addition to exceptional verbal and written communication skills, coupled with a commitment to delivering outstanding customer service. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $68,939 to $74,417 per annum (pro-rata), plus 12% superannuation Permanent Part-Time position, working 15 hours a week. Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Employee support through our dedicated free Employee Assistance Program (EAP) Innovative Professional Development opportunities A welcoming and supportive culture Highly competitive salary and entitlements Access to a range of Lifestyle, Health & Wellbeing rewards and discounts On-site subsidised parking 14 weeks Paid Parental Leave (WA) For enquiries contact Amanda Poller, Manager of Medical Practices and Properties on (08) 9729 6751 Position may be filled before closing date if a suitable candidate is identified Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.