About

The Manager, Data Delivery and Data Ops is a hands-on leader who combines strategic oversight with technical depth to solve complex business problems, support enterprise data architecture, and drive the delivery of modern data solutions. Responsibilities Oversee two core streams: continuous data delivery and data operations, ensuring alignment with business priorities and strategic goals. Balance hands-on technical involvement with leadership responsibilities to drive outcomes and unblock delivery. Guide the design and implementation of scalable, reliable, and reusable data pipelines and frameworks using AWS, Talend, Snowflake and other technologies. Contribute to the evolution of data architecture, including integration of AI/ML capabilities and modern data patterns. Promote modern engineering practices such as CI/CD, infrastructure-as-code, automated testing, and observability. Lead the development of reusable data products, data models and automation frameworks to improve delivery speed and reduce operational overhead. Ensure automation of data ingestion, transformation, quality checks, and monitoring. Ensure robust support processes for data pipelines, including incident management, root cause analysis, and continuous improvement. Ensure data solutions comply with governance, privacy, and security standards. Essentials Bachelor’s or Master’s degree in Computer Science, Engineering, or a related discipline. Overall 10+ years of commercial experience in Data Engineering, ETL, and Data Warehouse development with 5+ years of experience in team leadership and operational management within data-focused environments. Hands-on experience with cloud platforms and data tools including AWS (EC2, EMR, S3, Aurora), Snowflake, Talend, Azure, and Databricks. Advanced SQL and PL/SQL skills, with expertise in performance tuning and query optimization. Strong understanding of ETL/ELT processes, data warehousing concepts, and big data frameworks such as Hive and Spark. Excellent stakeholder engagement and communication skills, working closely with business and technology teams Intermediate knowledge of data modelling techniques, especially Data Vault and dimensional modelling. Proven ability to optimize performance and manage cost efficiency in Snowflake and AWS environments. Experience implementing monitoring, alerting, and observability practices for data platforms. Strong understanding of data quality, cleansing, masking, encryption, and compliance standards. Experience implementing data governance frameworks, metadata management, and access controls. Experience supporting advanced analytics, including predictive modelling and machine learning initiatives. Prior experience in the insurance or healthcare domain is highly desirable About HCF At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. Culture & Benefits Purpose-driven passion We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused. Wellness and work-life balance We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include: 50% subsidy on HCF hospital and/or extras cover 18 weeks of parental leave for all new parents Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products. Collaboration and inclusivity We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status. Continuous learning and growth We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity. Next steps If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au  to discuss. We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date. At HCF, we want our people to feel supported and empowered to be their best self at work. We create a flexible, inclusive, family-friendly culture so our employees are inspired and motivated to achieve the best for themselves and our members. Our purpose is to bring a human touch to every part of the healthcare system, in big ways and small. Our values inform the way we do things. They help us build the culture we need to realise our purpose. Our values are to: Step Forward Get There Together Make it Better Stay Human Walk in Their Shoes. We’ve invested in our people and teams to ensure they’re equipped to reach their career goals. We help team members expand their skill sets and develop personally through various internal and external courses, as well as broaden their on-the-job experience through transfers, secondments or promotions.