About

We are looking for a motivated and enthusiastic ecommerce/dropshipping Virtual Assistant who is experienced in dropshipping to help launch our Facebook marketplace store in Australia. Roles: - Product research and listing items on Facebook marketplace as well as optimizing listing and coming up with customer engagement strategies. - Handle customer inquiries, send quotes, and help us bring in more sales - Upload 20-30 listing a day across channels and respond to messages within 2-3 hours. - Follow up with leads and convert inquiries into confirmed sales/orders. - Handle upselling & cross-selling opportunities - Log all leads & orders into our system (Notion/Google Sheets/Shopify/CRM). - Provide friendly, warm, and enthusiastic responses to all customers. - Hit daily/weekly booking & sales targets Performance Expectations Daily: 2-3 sales per day (15+ per week). Respond to all customer messages within 2-3 hours. Keep CRM/Notion updated daily. Weekly: Minimum 15-20 confirmed orders. Submit weekly sales & customer service report. What We’re Looking For Excellent written English (enthusiastic, customer-friendly, polite). Sales-driven mindset — you love turning conversations into sales. Organised & detail-oriented (able to switch between multiple businesses without confusion). Comfortable working independently (you’ll have playbooks & SOPs, but we expect you to make decisions without asking for every detail). Previous experience in sales, customer service, appointment setting, or lead generation. Pay structure (OTE: $200+ per month) Base Pay: $15 AUD per week (stability). Commission: $0.50–5 AUD per confirmed booking/order depending on the order value. Bonuses: Extra rewards for exceeding weekly targets. On-Target Earnings (OTE): $200+ AUD per month when hitting targets. Top performers can earn even more. Why Work With Us Long-term, stable role with career growth. Clear training, templates, and pricing playbooks provided — so you can focus on selling, not guessing. Flexible working hours, as long as customers get fast replies. Bonuses for hitting and exceeding targets. How to Apply When you apply, you must answer the following question below: - A short introduction about yourself - A copy of your resume - How do you convert a customer who is just simply window shopping but not proceeding with the sale? - How do you convert a customer who messages about a product into sales? The reason we are asking is because most customers ask to pick up locally and we are dropshipping the products online. We tried adding shipping only in the item description and title and also told customer it's shipping only item. However, there was no response from them after.