About

Overview of the Role

We are looking for a collaborative and visionary Lead Solution Engineer to join our Sydney team. In this role, you will be a trusted advisor to the world’s most admired retail brands, helping them connect to their customers in a whole new way. You will partner with our customers to reach new heights together—improving customer adoption and growth, helping them achieve business value faster, and enabling them to work more effectively than ever before.When you join our Sales team, you will be part of the group bringing the first generative AI for CRM with Einstein GPT to life. We take an inclusive approach to attracting talent and strive to provide the royal treatment for everyone as we continue to build a great organization.

Responsibilities

Identify and engage with leading retail brands to understand their unique goals and design B2C Commerce solutions that make their shopping experiences seamless and inclusive.

Create and deliver inspiring demonstrations that showcase the power of headless commerce, mobile-first design, and integrated payments to diverse audiences.

Successfully partner with business leaders to understand their needs and design the right technical strategy to help them grow.

Act as a mentor and technical beacon for the broader commerce community at Salesforce, helping your teammates flourish through knowledge sharing and support.

Required Qualifications

Five or more years of experience in digital commerce or technical consulting, with a focus on building meaningful relationships and solving complex problems.

Deep understanding of the B2C digital commerce landscape, including experience with platforms like Salesforce B2C Commerce Cloud or similar ecosystems

Ability to translate technical architectures into clear, value-driven stories that resonate with both creative marketing teams and technical developers.

Experience working in a team-oriented environment where collaboration and diverse perspectives are essential to achieving a shared goal.

Preferred Qualifications

Experience building business cases and service requirements that align technology with long-term brand values.

Prior success in mentoring others or leading projects in a way that encourages team growth and learning.

Familiarity with modern web architectures, such as JavaScript frameworks or headless commerce patterns.

Ability to adapt to changing priorities while managing high-impact projects with empathy and focus.

Salary will be a base of $200k with an OTE component

What Our Employees Say:

Salesforce consistently ranks as one of the best places to work because we genuinely invest in our people. You'll join a company where your technical expertise is valued, your voice is heard, and your career growth is supported. Our collaborative culture means you'll work alongside passionate, talented colleagues who are committed to customer success and making a positive impact.

Ready to help transform commerce in ANZ while being part of a company that invests in your growth, wellbeing, and success? Let's talk!

Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"