About

• Company Description
• PSI is a leading Contract Research Organization (CRO) with about 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications.
• At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally.
• We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry.
• Job Description
• In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

You will

• Maintain, upgrade and improve company IT infrastructure systems and networks
• Design new computer systems and frameworks
• Manage the set-up and configuration of IT infrastructure systems including Azure/MS 365/Microsoft Exchange/ MS Teams and its integrations
• Develop and implement maintenance procedures, troubleshoot reported errors
• Optimize and maintain LAN and WAN
• Optimize and maintain backup and restore processes
• Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
• Translate highly technical specifications into clear non-technical requirements
• Create IT guidelines and manuals
• Deliver trainings on IT infrastructure system processes
• Qualifications
• University Degree in Computer Science or the like
• Expert knowledge and experience with TCP/IP, DNS, DHCP, IP routing and switching on Cisco CCNA or greater level (certification is a plus)
• Expert knowledge of Microsoft Windows Server and Active Directory (including ADFS, PKI)
• Strong understanding and hands-on experience with SMTP, SPF, DKIM, DMARC, Microsoft Exchange in high-available and hybrid configurations
• Experience with SCCM and/or ServiceNow
• Cloud solution experience
• Basic administration of Linux servers
• Experience in setting up centralized monitoring and logging systems (Splunk, Zabbix, Nagios/Icinga etc.)
• Experience with Veeam Backup
• Experience in managing HP/HPE hardware and VMware vCenter servers
• Knowledge of virtualization concepts and practical hands-on experience on VMware Certified Professional level (certification is a plus)
• Experience in designing, implementing and managing complex IT infrastructure projects
• Ability to assess business needs and translate them into relevant solutions
• Ability to document and maintain detailed technical documentation and procedures
• Additional Information
• About Us
• PSI is a passionate, organically grown, and award-winning full-service CRO who dares to be different. As a dynamic and global company, we bring together more than 3000 driven and dedicated experts across 60 countries working collectively to help make a positive impact on patient lives.
• How are we different?
• PSI is privately owned by the very people who founded the company 30 years ago, and they’re still working here today. As a result, we have grown organically around the globe and have kept our company fully independent, giving us significant advantages and freedoms.
• Being a Part of the Team
• As a part of the PSI team, you will have a fair degree of ownership and autonomy to make nuanced country-and department-specific adjustments while nurturing the global PSI culture that unites us across six continents.
• You will receive continuous support from your global peers and join a fast-paced, innovative, and results-oriented working environment with lean communication lines. We pride ourselves on being approachable, receptive to new ideas, and open to feedback.
• Growth Opportunities
• PSI is proud to invest in our people, from entry-level team members to senior leaders, helping you identify and hone your unique strengths at every step of your career. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.