• Active Directory: Knowledge and ability to manage users, profiles, configuration, and setup/add new laptops and computers to the domain.
• Email/Cloud: Knowledge of Microsoft Exchange, Barracuda, O365 Admin, and Exchange Online configuration.
• Virtualisation/Servers: VM ware and Server management experience.
• ERP/WMS: Experience working with Microsoft BC ERP system and SCALE WMS (Australia, New Zealand & Canada), including functional changes, ILS, and integration configuration. (Knowledge in Sage ERP is useful but not essential).
• SQL Database Management: Knowledge in writing queries, managing views, store procedures, and creating/updating tables.
• Reporting: Competency in Microsoft Query Reporting (Excel reporting) and Power BI (creating and amending reports).
• Experience: Must have experience in some, if not all, of the following: Application support, Database Programmer, integration, and IT analytics. Experience with testing frameworks, concepts of unit testing, and application integration testing is also valuable.

About You

You are an IT professional with excellent communication skills who enjoys servicing the needs of users in a multifaceted enterprise environment. You must be highly approachable, an excellent communicator, and passionate about delivering a high level of service to all users. This role places equally high focus on compassion & integrity as well as technical skills. You must be excited to learn new technologies and constantly aim to develop your interpersonal and technical skills.

Qualifications:

• Experience in a customer-facing position.
• A positive and motivated attitude.
• Competency in all basic information technology skills.
• Ideally, an IT degree or other relevant technical qualifications, plus an Agile Certification.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.