ICT Business Analyst

ICT Business Analyst

ICT Business Analyst

Mansys Pty Ltd

Workforce

NORTH MELBOURNE 3051 - VIC

4 hours ago

No application

About

We are Mansys Pty Ltd, recruitment consultants. Our client, Bepoz Global, based out of Melbourne (VIC) is actively looking for an ICT Business Analyst to join its team on a full-time basis. The business is Australia’s leading supplier and developer of point of sale (POS) systems. They are renowned for supplying products that are customised to meet the demands of running a bar, restaurant, cafe, hotel or club. In addition to POS system, Bepoz offers fully integrated Digital Signage, CCTV, Paging solutions, Takeaway Order Apps & Self-Ordering fully customized to business.
Main Responsibilities of the role are-
• Lead and conduct in-depth analysis of business processes and there mapping with the software.
• Conduct workshops for business processes, business requirements, discussing possible solutions/ designs.
• Liaise with the development team to discuss client requirements and finalise design.
• Conduct on-site support and installations of Bepoz software.
• Provide timely, accurate data analytics and monitor the effectiveness and usage of existing targeting tools.
• Liaise with Operations Manager to improve overall performance.
• Responding to customer queries and ensure to provide customer support by phone / in person.
• Act as a conduit between the customer and Accounts Manager, ensuring a smooth transition.
• Knowledge sharing & mentoring other developers within the team.
• Work in collaboration with team members and adhere to timelines and milestones
Must Have –
• Bachelors or Masters in Information Technology
• Must be Australian qualified
• Must have atleast 3 year of full-time Australian experience in POS software
• Must have technical exposure to various programming languages, javascript, HTLM5, SQL etc

Skills Needed –
• Business Analysis Skills
• Technical Proficiency
• Data Analysis and Reporting
• Communication Skills
• Problem-Solving Skills
• Customer Service Orientation
• Knowledge of Compliance and Security

Successful candidate will be on an annual salary of $90,000 to $110,000 Plus Superannuation.
Only shortlisted candidates will be contacted.