About

• Company Description
• Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.
• Job Description
• A Career that lets your passion shine
• Coordinating the Housekeeping daily operations via allocating rooms to ambassadors.
• Answering calls from Guest Services, Housekeepers and supporting the Supervisors
• Receiving guest requests, allocating resources and problem-solving guest enquiries
• Use your high level of communication skills to liaise with the Executive Housekeeper and housekeeping team
• Execute vital administrative tasks for the efficient and smooth running of housekeeping department including logging lost property and engineering requests
• Create exceptional guest experiences by coordinating with Front Office to ensure rooms are immaculate, prepared with care, and ready on time for guests
• Qualifications

What you will bring to the role

• A passion for creating memorable guest experiences that exceed expectations
• Previous experience as a housekeeping coordinator/supervisor essential
• Exceptional attention to detail
• Commitment to delivering a 5-star service to guests
• Efficient time management skills and the ability to manage competing priorities
• Excellent written and verbal communication skills & computer skills
• Background within a luxury hotel environment will be highly regarded
• Additional Information

Thrive in our Sofitel Gold Coast Broadbeach community

• Additional paid day off on your birthday month
• Complimentary night stay with buffet breakfast for two, every year on your employment anniversary
• Complimentary lunch on shift
• Employee discounts on accommodation, dining, and lifestyle with Accor hotels
• Personalized reward & recognition program - Choose from a catalogue of rewards that suit you and your lifestyle
• Supportive team culture, with leaders that invest in your development and growth
• Be part of a luxury 5-star hotel offering 296 hotel rooms and suites
• Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops
• Situated in the vibrant heart of Broadbeach and just 200 meters from pristine, patrolled beaches, Sofitel Gold Coast Broadbeach offers a premier five-star experience. This luxurious hotel features 296 elegantly designed rooms and suites, each showcasing stunning views of either the Pacific Ocean or the Hinterland. Guests can enjoy a range of sophisticated dining options, state-of-the-art amenities, and versatile conference and event spaces.
• Apply Now
• Let your Passion Shine
• Please note: Applicants must have the legal right to work in Australia