About

Hotel or Motel Receptionist
Broome Time Resort is looking for full time (at least 38 hours per week) skilled Hotel or Motel Receptionist to perform the following duties:
Duties and responsibilities:
• Guiding guests to the correct individual after offering them a friendly reception provide Customer service and guest assistance, providing information about services, facilities and local attractions
• Documenting and coordinating schedules for meetings
• Supplying details about the organization’s offerings and responding to questions
• Handling phone communications by responding, forwarding, and rerouting calls, also Answer phone calls and emails regarding booking as well as Enter, update and confirm reservations in the system
• Addressing and settling issues raised by customers and the general public, Resolve complaints with a service-oriented attitude
• Managing and circulating mail, fax transmissions, and packages received
• Keeping the entrance area organized and tidy and Follow hotel policies and safety procedures
• Guest check-in and check-out procedures
• Coordinate with housekeeping and other departments to ensure efficiency in daily operations
• Process payments, deposits and refund securely
• Maintain good teamwork and professional communication with staff
Skills and experience:
• At least 1 year of experience required
• Demonstrate excellent communication, interpersonal, and time management skills
• Show quick thinking and adaptability to maintain smooth daily operations

Position: Full Time (at least 38 hours per week)
Salary: $65,000 – 90,000 per year
Location: Cable Beach WA 6725
Please send us your resume if you believe you have the right skills for the position.
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