Host

Host

Host

Accorhotel

Melbourne VIC, Australia

8 hours ago

No application

About

  • Company Description
  • Marmelo is a restaurant and bar inspired by the coastal cuisine of Portugal and Spain with a focus on fresh and seasonal ingredients.
  • Recently appointed by Gourmet Traveller as the Victorian Restaurant of the Year 2025. Marmelo celebrates a unique culinary style with a focus on Iberian coastal dining embracing the seafaring and fishing traditions of Port Melbourne. Wood and charcoal cooking methods impart incredible flavours bringing authenticity to the cooking process.
  • Marmelo is located within Hyde Melbourne Place and operated by multi award-winning, restaurateurs – Ross & Sunny Lusted.
  • Job Description
  • As the first and last point of contact for our guests, the Host plays a pivotal role in shaping the dining experience. You’ll be responsible for creating a warm, professional, and memorable welcome, ensuring guests are seated comfortably, and managing the flow of service through effective reservations and seating coordination.
  • Key Responsibilities
  • Warmly welcome and farewell all guests with genuine hospitality
  • Maintain a well-organised and efficient host station, ensuring smooth communication with the service team.
  • Anticipate guest needs and respond promptly to inquiries or special requests.
  • Keep an up-to-date knowledge of menus, daily specials, and promotions to answer guest queries confidently.
  • Assist with administrative duties such as confirming bookings and noting guest preferences.
  • Qualifications

About You

  • Two years previous experience as a host/hostess in a luxury or lifestyle establishment
  • Excellent communication and interpersonal skills with a warm and approachable manner
  • Strong organisational skills and the ability to multitask under pressure.
  • Confident in using reservation and POS systems (training provided if required)
  • Ability to remain calm, professional, and engaging in a fast-paced environment.
  • Flexible availability to work evenings, weekends, and public holidays.
  • What We Offer
  • Daily Staff Meals
  • Worldwide Accommodation and F&B Discounts at Ennismore and Accor properties
  • Be part of a creative, energetic, and supportive team
  • Career growth opportunities across our wider hospitality group
  • Additional Information
  • At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences.