About

Head of Sales – HotDoc

Welcome to HotDoc!
Founded in Melbourne in 2012, HotDoc is Australia’s largest patient engagement platform with over 8 million app downloads and partnerships with more than 21,000 practitioners nationwide, including GPs, Allied Health, Dental Practices, Specialists, and Optometrists. We’ve helped patients book over 9 million COVID-19 vaccinations (and counting!) and continue to grow rapidly.

As Head of Sales, you will:
Achieve ambitious revenue targets to grow our GP customer base and expand into new healthcare markets.Lead and coach a high-performing sales team to drive new customer acquisition and ensure HotDoc retains its position as the leader in the GP space.Collaborate with peers across the executive leadership team to share market insights and set company-wide objectives.Your work will be pivotal to HotDoc being used by millions of Australians to more easily access the care they need and manage their health with greater confidence.

Key Accountabilities
Forecast sales team targets to achieve quarterly and annual revenue goals.Create and execute an annual sales strategy that maximises revenue and delivers on company OKRs.Lead BDMs and SDRs to promote and leverage HotDoc’s brand with potential customers.Identify new opportunities and drive market expansion into allied health and specialists.Recruit, onboard, and coach high-performing sales talent with the right skills and experience.Provide effective line management, including regular 1:1s, performance reviews, and engagement checks.Partner with the Executive Leadership Team (ELS) to set company-wide objectives and align strategy.Build and scale the marketing side of the business to strengthen lead generation and brand growth.

Authorities
People authority: 7 direct reports, including Senior Account Executives, BDMs, SDRs.
Financial authority: Budget management in line with approved sales budgets.
Stakeholders & Relationships

Direct Manager: CFO
Direct Reports: Senior Account Executives, Business Development Managers, Senior & Junior Sales Development Representatives
Key Internal Stakeholders: Marketing, Product, Customer Success, and the Executive Leadership Team

Experiences, Capabilities & Qualifications
Essential
7+ years experience in sales, with at least 2+ years leading and coaching sales teams.Proven experience in B2B SaaS, ideally in healthcare or a related industry.Track record of achieving and exceeding revenue targets.Strong leadership and people management skills with a focus on coaching and development.Resilience, dedication, determination, and problem-solving ability.Excellent communication and negotiation skills with senior stakeholders.A good sense of humour (bonus points for self-deprecating).Desirable5+ years Experience in Australian healthcare and or health IT.Previous leadership in fast paced high-growth SaaS or scale-up environments.