About

Job Description We’re looking for an experienced GoHighLevel (GHL) and AI automation specialist to partner with us in building and managing custom backend systems for Security Subcontractors. FigaAgency helps security business owners streamline and automate their operations so they can spend less time buried in admin work and more time securing contracts and growing their teams. We design and manage systems that simplify scheduling, guard onboarding, reporting, and client communication — allowing business owners to scale efficiently without increasing overhead or workload. This isn’t just another freelance project — it’s an opportunity to help build a next-generation agency that’s transforming how security subcontractors operate day-to-day. Responsibilities: Build and customise GoHighLevel (GHL) systems tailored for security subcontractors Develop and integrate AI-driven automations, including: Chatbots (web, SMS, WhatsApp) for internal communication and client updates AI voice agents for inbound/outbound calls related to rostering or job confirmations Automated email/SMS workflows for timesheets, invoices, compliance reminders, and client follow-ups Set up streamlined workflows that reduce repetitive admin tasks (guard scheduling, shift updates, report uploads, etc.) Automate guard onboarding processes, from induction to deployment tracking Build dashboards that give business owners visibility into staffing, hours worked, and operational KPIs Collaborate directly with me (Agency Founder) to refine system designs and improve efficiency over time What I’m Looking For: Proven experience with GoHighLevel (GHL) Strong understanding of AI automation tools (chatbots, voice AI, workflow builders, integrations) Experience creating automation systems for service-based or operations-heavy businesses (preferred) Ability to connect and integrate tools like WhatsApp API, Google Sheets, Airtable, JobAdder, etc. Skilled at building clean dashboards that make backend performance and tasks easy to track Why Join FigaAgency: Be part of an agency pioneering automation in the Australian security industry Long-term partnership opportunity, not just a one-time project Competitive pay structure with potential performance-based incentives Chance to make a direct impact on how security subcontractors scale their businesses Application Instructions: Please include the following in your application: A portfolio of relevant GHL builds or automation projects Examples of AI automations you’ve implemented (chatbots, workflows, or voice systems) A short Loom video (2–4 minutes) introducing yourself, showcasing your expertise, and explaining why you’d be a great fit to partner with FigaAgency 👉 This role is ideal for someone who’s technically skilled and passionate about building automation systems that help business owners scale without burnout or admin overload.