About

Join Our Team at Bli Bli Hotel!

• Lead a team creating an extraordinary gaming customer experience
• A part of a newly built venue and growing team with a clearly defined progression pathway
• Convenient onsite parking for all Hotel staff

We’re looking to recruit a passionate hospitality enthusiast to join the Leadership Team at one of our Redcape Hospitality venues, Bli Bli Hotel as our Gaming Supervisor. We're after values-aligned people that maintain a high standard of hospitality, focusing on delivering a seamless end-to-end customer experience, fostering a culture of high performance. You will support your Venue Manager to lead gaming operations in a hands-on role.

At Redcape Hospitality, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering extraordinary hospitality experiences that enrich our communities.

Role and Responsibilities

Work cohesively as a member of the Venue Leadership Team, where you will support your Venue Manager to lead the gaming team to deliver hospitality excellence, driving performance, executing strategic initiatives, and improving/sustaining both Customer & Staff Experience. The key responsibilities for this role will include:

• Leading a team of gaming staff, as we strive to offer extraordinary customer experiences.
• Ensuring we maintain exceptional venue standards in relation to cleanliness and presentation.
• Creating and nurturing a positive work environment so that all team members can thrive.
• Fulfil a variety of rotating rostered shifts in conjunction with your Hotel's operating hours. For more information please visit: www.bliblihotel.com.au
• RSA, RSG & CLO qualifications are essential. RMLV would be beneficial but not a mandatory requirement.
• Experience in the gaming industry is preferable but may not be a mandatory requirement for the right candidate.

Enjoy the benefits of Redcape Hospitality

• With a diverse portfolio of 30+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry.
• Extensive training opportunities for professional development and career progression.
• Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues).
• An opportunity to engage and give back to the community through our Publinc Communities platform.
• Clearly defined career progression pathway.

For more about Redcape Hospitality visit www.redcape.com.au

Job Type: Full-time

Work Location: In person