About

• Company Description
• Sofitel Noosa Pacific Resort, part of the Accor group, is gearing up for an exciting Q4 2025 relaunch following a multi‑million‑dollar transformation that will set a bold new benchmark for luxury on the Sunshine Coast.
• From reimagined guest rooms to striking public spaces and Noosa’s hottest new dining and drinking destination, every detail is crafted to impress. Join the most dynamic, sought‑after workplace in Noosa - where ambition meets opportunity and every day delivers the best of coastal living. Join us for Noosa’s next chapter.
• Join the most dynamic and sought-after workplace in Noosa, where ambition meets opportunity and every day celebrates the best of coastal living.
• Job Description
• The Front Office Coordinator is a key member of the Front Office Team, responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks, including billing, invoicing, and payment processing, as well as assisting with administrative duties to ensure high-quality service delivery.
• Key Responsibilities
• Coordinate and manage billing processes, including the preparation and reconciliation of invoices
• Assist in tracking payments, processing transactions, and resolving billing discrepancies
• Assist in night audits and reconciliation of group billings, meal allocations and checks.
• Maintain accurate financial and client records in accordance with company policies
• Provide front desk support, including greeting visitors, answering phones, and managing appointments
• Liaise with internal departments to ensure seamless front office operations
• Support financial reporting and assist with audits or financial reviews as needed
• Qualifications
• Proven experience in a front desk role, preferably within a luxury resort or hotel environment
• Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service
• Proficient in front office software systems (e.g., PMS, POS) and Microsoft Office Applications
• High attention to detail, accuracy, and organisational skills
• Ability to multi-task, prioritise responsibilities, and work efficiently under pressure
• Professional appearance and demeanor with a customer-first mindset
• Additional Information
• Why Join Accor?

As part of one of the world’s leading hospitality groups, you’ll enjoy

• 30% discount on food & beverage at Accor properties worldwide
• Generous accommodation discounts at over 4,500 properties across 110 countries
• Access to industry-renowned training via Accor Hotels Academy
• Career mobility across Accor’s global brand portfolio
• A commitment to diversity and inclusion, with a focus on promoting diverse talent
• Ready to shape the future of luxury in Noosa? Apply now and lead the next chapter at Sofitel Noosa Pacific Resort.