About

• As a Food & Beverage Supervisor at the Crowne Plaza Canberra, you'll support operations across our Restaurant, Lume Bar and Conferencing. With focus on delivering a memorable guest experience, and supporting the team, you'll lead the shift, promoting a positive and efficient culture, training our team on their capabilities in food and beverage and customer service.
• Manage day-to-day staffing requirements, plan and assign work, and run a shift.
• Provide mentoring, coaching and regular feedback to help improve team member performance.
• Respond to colleague / guest requests promptly in order to deliver a seamless service in conjunction with service staff
• Collaborate with our Events team and Kitchen to provide seamless service across out Food & Beverage Offerings
• Maintain and strive to deliver guest satisfaction results within the Food & Beverage Department regularly reviewing customer feedback

What We need from you

• Communication and customer service skills
• Team leader experience in a food & beverage environment
• Drive and enthusiasm – a proven ability to motivate and lead teams
• Team Player - working across all Departments to deliver Great Hotels Guest Love
• Attention to detail – creating amazing guest service moments with the team
• Flexibility - working, weekends and public holidays are all part of the job
• Most importantly a passion for food & beverage
• You must have working rights in Australia - if you are applying from outside Australia, please ensure you specify your Australian working rights in your application.

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including

• Paid Birthday Leave
• Hotel Perks like accommodation and Food & Beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG
• Access to our discount retail platform that makes your pay go even further
• Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
• We are proud to be IHG and we know that you will be too #Gofurthertogeher.