Financial Counsellor for Gambling

Financial Counsellor for Gambling

Financial Counsellor for Gambling

Each

Ipswich QLD 4305, Australia

5 days ago

No application

About

  • Company Description
  • For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.
  • We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
  • Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.
  • Job Description
  • 0.6 FTE, part-time | Ongoing position
  • Based in Ipswich QLD, on the lands of the Yuggera, Jagera & Ugarapul Peoples
  • From $51.23 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550
  • Make a difference where it matters most
  • The Financial Counselling for Gambling program offers free, confidential support to people experiencing financial hardship due to gambling harm—whether from online platforms or land-based venues. Funded by the Commonwealth, the program helps individuals affected by gambling harm, explore options, and build long-term money management skills. It also connects clients with other services to support their wellbeing and reduce the risk of further harm.
  • Your role, your impact
  • As a Financial Counsellor, you’ll be a trusted advocate for people navigating the challenges of gambling-related financial distress. You’ll provide holistic, trauma-informed support that helps clients understand their options, regain financial control, and build long-term capability.

In this role, you will

  • Deliver comprehensive financial assessments to understand each client’s unique situation
  • Provide tailored information, advice, and advocacy to support informed decision-making
  • Develop case plans that consider cultural, social, and mental health factors
  • Negotiate with creditors and financial institutions on behalf of clients
  • Engage with the community to raise awareness and build referral pathways
  • Collaborate with allied services to ensure wraparound support
  • Maintain accurate recordsin Each’s client management system and uphold compliance standards
  • Contribute to service planning and improvement
  • Engage in supervision, team meetings and professional development
  • Contribute to service planning and improvement
  • Who we’re looking for
  • Diploma of Community Services – Financial Counselling (fully completed)
  • CHCSS00111 Problem Gambling Skill Set (or equivalent)
  • Professional membership with Financial Counselling Queensland (FCQ)
  • Current driver’s license
  • Experience in financial counselling, ideally in a community or not-for-profit setting
  • Knowledge of relevant legislation and financial counselling standards
  • Ability to work independently and collaboratively
  • What’s in it for you

At Each you’ll be supported to be your best. We provide

  • Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety
  • Balance your way – Flexible work arrangements to help you juggle work and life commitments
  • Competitive salary – Based on your experience, plus above-award conditions and generous leave options
  • Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment
  • Learn from the best – Clinical supervision, debriefing, and exposure to diverse client cases to build your expertise
  • Free, confidential support – Our Employee Assistance Program is available for you and your family
  • More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave
  • To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position.
  • Questions? Contact Cammie Dinh (Talent Acquisition Business Partner) at [email protected]
  • Applications close: Wednesday 17th September
  • Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today!
  • Qualifications
  • Additional Information
  • Next Steps in the Hiring Process
  • Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.
  • We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.
  • Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each!